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| Dedication | |
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| Preface | |
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| Acknowledgments | |
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| The Child Care Administrator: Who You Are, How You Manage | |
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| Management Styles | |
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| Working with Staff and Why We Should Care about Our Staff | |
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| Working with Parents and Why We Should Care about Our Parents | |
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| Working with Management and Why We Should Care about Our Managers | |
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| References | |
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| Enrollment, Staffing, and Tuition Fees | |
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| The Importance of Enrollment | |
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| Determining Your Capacity | |
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| Maintaining High Enrollment | |
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| Determining Your Fee Structure | |
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| Putting It All Together and Keeping It There | |
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| References | |
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| Helpfull Web Sites | |
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| Staffing: A Guide to Recruitment and Retention | |
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| Making Your Program a Good Place to Work | |
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| Determining What You Need, What You Want, and What You Can Afford | |
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| Finding Qualified Staff | |
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| Hiring | |
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| Personnel Policies and Procedures | |
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| Their Good Things for Staff | |
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| References | |
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| Helpful Web Sites | |
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| The Budget | |
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| The Basic Budget | |
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| Expense Components | |
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| Revenue Components | |
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| What Next? | |
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| The Budget as a Planning Tool | |
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| Using Your Budget | |
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| Estimating Monthly Budget Amounts | |
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| Tracking Revenue and Expenses Month to Month | |
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| Understanding Variances and Problem Solving | |
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| Thoughts on Cost Savings | |
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| Financial Record Keeping | |
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| The Reasons Why We Want to Keep Good Financial Records | |
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| Accrual versus Cash Basis of Accounting | |
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| What Documents to Keep | |
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| How to Keep Your Financial Records | |
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| Fiscal Year-End | |
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| Financial Record Keeping 101 | |
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| Reference | |
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| The Decision-Making Process | |
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| Who Is Making the Decisions? | |
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| What Is Inclusive Decision Making? | |
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| What Inclusive Decision Making Looks Like: Four Examples | |
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| Teaching Yourself to Let Go | |
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| Reference | |
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| Employee Performance Review Forms | |
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| Staff Pre-Conference Questionnaire | |
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| Goals Planning | |
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| Staff Action Plan | |
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| Spreadsheet Terminology | |
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| Useful Web Sites | |
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| Glossary | |
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| Index | |