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| Contributors | |
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| Reviewers | |
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| Preface | |
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| Acknowledgments | |
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| About the Author | |
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| How to Use This Book | |
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| Introduction | |
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| Essential Concepts of Leadership and Management | |
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| Definition of Management | |
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| Organizational Management Theories | |
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| Motivation Theories | |
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| Definition of Leadership | |
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| Future Directions | |
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| Nursing Today | |
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| Nursing Today | |
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| Health Care Variation | |
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| Stakeholders in Health Care | |
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| Population-Based Health Care | |
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| Accreditation | |
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| Health Insurance Portability and Accountability Act | |
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| Team Building and Organizational Communication | |
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| Definition of a Team | |
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| Stages of Group Process | |
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| Common Member Roles | |
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| Great Team Guidelines | |
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| Teamwork on a Patient Care Unit | |
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| Organizational Communication | |
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| Overcoming Communication Barriers | |
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| Managing Nursing Care | |
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| Planning Care in Organizations | |
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| Assessment of External and Internal Environment | |
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| Development of a Philosophy, Vision, Mission, and Goals | |
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| Organizational Structure | |
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| Shared Governance | |
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| Delegation | |
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| Perspectives on Delegation | |
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| Delegation | |
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| Authority | |
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| The National Council of State Boards of Nursing (NCSBN) Delegation Decision-Making Grid | |
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| State Boards of Nursing | |
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| The Five Rights of Delegation | |
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| Knowledge and Skill of Delegation | |
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| Responsibility | |
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| Responsibilities of Health Team Members | |
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| Accountability, Supervision, and Assignment | |
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| Chain of Command | |
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| Staffing | |
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| Determination of Staffing Needs | |
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| Patient Classification Systems | |
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| Considerations in Developing a Staffing Pattern | |
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| Establishing a Staffing Pattern | |
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| Scheduling | |
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| Nurse Sensitive Patient Outcomes | |
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| Models of Care Delivery | |
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| Care Delivery Management Tools | |
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| Budgeting | |
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| Some Perspectives on the Cost of Health Care | |
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| The Cost Equation: Money = Mission = Money | |
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| Types of Budgets | |
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| Budget Overview | |
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| Budget Approval and Monitoring | |
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| The Future | |
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| Performance and Quality Improvement | |
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| Selected History of Quality | |
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| Total Quality Management and Quality and Performance Improvement | |
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| Use of an Evidence-Based Practice (EBP) Model in Performance Improvement (PI) | |
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| Methodologies for Performance Improvement | |
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| Other Performance Improvement Strategies | |
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| Using Data | |
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| Organizational Structure for PI | |
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| Leadership in Nursing | |
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| Power | |
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| Definition of Power | |
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| Professionalism | |
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| Change and Conflict Resolution | |
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| Change | |
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| Conflict | |
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| Decision Making and Critical Thinking | |
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| Critical Thinking | |
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| Problem Solving and Decision Making | |
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| Group Decision Making | |
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| Use of Technology in Decision Making | |
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| Evaluation of Information Found on the Internet | |
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| Time Management and Setting Priorities | |
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| Time Management Concepts | |
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| Setting Priorities | |
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| Find Personal Time for Lifelong Learning | |
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| Professional Issues | |
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| Legal Aspects of Patient Care | |
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| Sources of Law | |
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| Protections in Nursing Practice | |
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| Ethical Dimensions of Patient Care | |
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| Values and Virtue | |
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| Definition of Ethics and Morality | |
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| Ethical Principles and Rules | |
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| Patient Rights | |
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| Ethical Leadership and Management of Health Care Organizations | |
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| Ethical Codes | |
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| The Future | |
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| Cultural Diversity and Spirituality | |
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| Defining Culture, Ethnicity, Ethnocentrism, Values, and Acculturation | |
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| U.S. Diversity | |
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| Cultural Theories | |
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| Managing a Culturally Diverse Team | |
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| Organizational Culture | |
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| Spirituality | |
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| Preparation for Professional Nursing Practice | |
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| NCLEX Preparation and Your First Job | |
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| Perspectives | |
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| Preparation for NCLEX-RN | |
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| Beginning a Job Search | |
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| Developing a Resume | |
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| A Successful Interview | |
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| Orientation to Your New Job | |
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| Performance Feedback | |
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| Career Planning and Achieving Balance | |
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| Strategies for Professional Growth | |
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| Healthy Living--Achieving Balance | |
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| Areas of Health | |
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| Glossary | |
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| Index | |