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From Intent to Implementation

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ISBN-10: 140182658X

ISBN-13: 9781401826581

Edition: 2003

Authors: Mitch Schneider

List price: $25.95
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Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory Panel member and former host of the ?Tech Tips? segment on the popular ?Truckin? USA? television show, each book contains proven solutions for effectively tackling challenges faced by today?s professional automotive service managers. The rationale for automotive services management as a unique discipline is also explained, making this series a great resource for professionals and those interested…    
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Book details

List price: $25.95
Copyright year: 2003
Publisher: Delmar Cengage Learning
Publication date: 12/9/2002
Binding: Paperback
Pages: 140
Size: 8.50" wide x 10.75" long x 0.50" tall
Weight: 0.638
Language: English

Mitch Schneider is a fourth generation "mechanic/technician" and is a frequent speaker at major conventions and meetings of automotive industry trade organizations. Schneider is also an award-winning journalist and is a regular contributor and senior contributing editor for Motor Age magazine. He provides commentary on the evolving relationship between service dealers, jobbers, warehouse directors and manufacturers. Schneider has also appeared on the TNN cable show "Truckin USA" where he hosted the "Tech Tips" segment. In addition to operating the award-winning Schneider's Automotive for 22 years in Simi Valley,CA, he is also the president and founder of Schneider's Future-Tech, a service…    

Preface
Acknowledgements
Introduction: From Intent to Implementation: Vision to Reality... Moving Closer to Your Dreams
Why Are You Reading This Book?
Introduction
Survival or Success
Summary
Taking Inventory
Introduction
A Snapshot of Who You Are
A Snapshot of Where You Are
Principles and Values
Summary
Where Do You Want to Start?
Introduction
Creating a Baseline
Summary
Vision, Mission, Goals and Objectives
Introduction
Mission, Vision, Goals and Objectives
Understanding Your Mission
Values and Guiding Principles
Establishing Personal and Professional Goals
Goal Setting Technologies
Establishing Personal and Professional Objectives
Summary
If You Fail to Plan
Introduction
Planning Backwards
The Numbers Work
Summary
A Plan for Your Business
Introduction
Questions and Answers
Summary
Planning Strategically
Introduction
MBWA or MBLOTW
Questions to Ask
Scenario Planning
A Selfish Mistress
Our Mission & Vision
Summary
References and Resources
The 20-Group Concept
Coaching and Consulting
Institutions, Affiliations, Associations and Networks
Books
Conclusion
More to Come