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| Acknowledgments | |
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| The Paralegal Life | |
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| Paralegals Defined | |
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| Paralegals: Perspectives on the Profession | |
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| Seven Guiding Principles | |
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| Become an Active Listener | |
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| Thinking Outside the Box | |
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| Take Time to Figure Out What You Find Most Satisfying | |
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| Create Time for the Things You Care About | |
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| Learn to Enjoy What's in Front of You | |
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| Learn to Be Flexible | |
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| Prioritize | |
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| War Stories: An Overview | |
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| Staying on Track | |
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| Keeping Track | |
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| Start/Stop/Total | |
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| Activity | |
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| Feelings | |
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| Efficiency | |
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| Role | |
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| End-of-Day Analysis | |
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| War Stories: The Procrastinator, Esq. | |
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| Working with Others | |
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| The Role You Play | |
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| Communication Basics | |
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| Personality and Attitude | |
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| The Office Culture | |
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| Conflict Resolution | |
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| Dealing with Difficult Situations | |
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| Mentoring | |
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| War Stories: There's a Phone Call for You ... | |
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| Stress: The Reality and the Relief | |
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| The Stress Factor | |
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| Stress: A Societal Problem | |
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| Recognizing Signs of Stress | |
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| Coming at You from All Four Corners | |
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| Stress Relief | |
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| Let's All Take a Deep Breath Now | |
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| Communication Helps | |
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| Being Good to Your Body | |
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| Laughter and Other Therapies | |
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| Body Woes | |
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| War Stories: Keeping on Schedule | |
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| Embracing Professionalism | |
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| Professionals: Are We or Aren't We? | |
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| Judging Your Worth | |
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| Making the Most of What You Have to Offer | |
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| Dress Code | |
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| The Habits of the "Professional" Paralegal | |
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| Are You a Natural Resource? | |
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| Dealing with Disaster | |
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| How'm I Doin'? | |
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| The Ethics Arena | |
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| Confidentiality | |
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| Malpractice | |
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| Supervision | |
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| Unauthorized Practice of Law (UPL) | |
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| War Stories:... And More Procrastination | |
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| Getting Organized | |
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| Prioritizing and To-Do Lists | |
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| Organizers | |
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| Work Styles | |
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| Making the Most of Your Time | |
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| Procrastination | |
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| True Efficiency | |
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| In Living Color and Other "Ticklers" | |
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| Tips for Traveling with a Laptop | |
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| Timesheets | |
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| Travel | |
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| ... And on the Personal Side | |
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| Juggling Work and Family | |
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| War Stories: Public Offender | |
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| Research, Writing, and Technology | |
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| Research | |
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| General Research Tips | |
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| Tips for Working with a Document Search Company | |
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| Citation Checking in Westlaw | |
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| Case Law Research | |
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| Interviewing | |
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| Tape-Recording Interviews | |
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| Writing | |
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| General Writing Tips | |
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| Good Writing Style | |
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| Nonsexist Titles for Various Occupations | |
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| Avoiding Plagiarism | |
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| The Legal Memorandum | |
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| Technology | |
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| Back Up, People! | |
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| Case Management Systems | |
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| E-mail | |
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| War Stories: Have We Met? | |
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| Life in the Litigation Lane | |
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| General Reflections | |
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| Quick Tips for Litigation Paralegals | |
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| Calendaring | |
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| File Management | |
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| Outsourcing | |
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| Telephone Tips | |
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| The Client Interview | |
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| Evidence | |
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| Interrogatories | |
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| Depositions | |
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| Expert Witnesses | |
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| Exhibits and Other Trial Support | |
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| Future Planning for Litigation Paralegals | |
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| War Stories: Home Again, Home Again, Jiggety Jig ... | |
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| The Corporate Culture and Other Paralegal Venues | |
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| Going Corporate | |
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| Employment Policies | |
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| Quick Tips for Corporate Paralegals | |
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| Minute Books | |
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| Reviewing Corporate Policies | |
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| Finding Forms | |
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| Closings | |
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| Quick Tips for Paralegals of All Different Stripes | |
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| Family Law | |
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| Bankruptcy Law | |
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| Trusts and Estates | |
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| Real Estate Law | |
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| Immigration Law | |
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| Freelance Paralegals | |
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| War Stories:... And Still More Procrastination | |
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| The Savvy Paralegal | |
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| Laying the Groundwork | |
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| Leaving Your Lawyer | |
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| Continuing Education | |
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| Retraining | |
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| Regarding Resumes | |
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| Cover Letters | |
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| Networking | |
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| The All-Important Interview | |
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| Salary Negotiations | |
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| Index | |