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| Contributors | |
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| Reviewers | |
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| Preface | |
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| Organization | |
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| Chapter Features | |
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| Acknowledgments | |
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| About the Authors | |
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| List of Patient Descriptions | |
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| Concept of Delegation | |
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| Perspectives on Delegation | |
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| Delegation | |
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| Assignment | |
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| Assignment versus Delegation | |
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| Supervision | |
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| Accountability | |
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| Authority | |
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| Responsibility | |
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| Types of Delegation | |
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| Direct Patient Care Activities | |
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| Indirect Patient Care Activities | |
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| Underdelegation | |
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| Overdelegation | |
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| Organizational Responsibility for Delegation | |
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| Chain of Command | |
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| Critical Thinking, Decision-Making, and an Ethics Test | |
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| Decision Making Process and Delegation | |
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| Case Study | |
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| An Ethics Test | |
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| Delegation Decision-Making Grid and the Five Rights | |
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| The National Council of State Boards of Nursing (NCSBN) Delegation Decision-Making Grid | |
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| The Five Rights of Delegation | |
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| State Boards of Nursing | |
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| Knowledge and Skill of Delegation | |
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| Power | |
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| Delegation Responsibilities of Health Team Members | |
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| Nurse Manager Responsibility | |
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| New Graduate Responsibility | |
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| Registered Nurse Responsibility | |
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| LPN/LVN Responsibility | |
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| UAP Responsibility | |
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| Delegation Suggestions for RNs | |
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| Effective Communication | |
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| Elements of the Communication Process | |
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| Sender and Message | |
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| Communication Channel and Receiver | |
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| Feedback and Educational, Cultural, Emotional, and Perceptual Influences | |
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| Communication and Delegation | |
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| Communication Skills | |
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| Attending | |
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| Responding | |
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| Clarifying | |
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| Confronting | |
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| Culture and Delegation | |
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| Communication | |
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| Space | |
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| Social Organization | |
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| Time | |
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| Environmental Control | |
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| Biological Variations | |
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| The Professional Role of the Nurse | |
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| Potential Barriers to Communication | |
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| Gender | |
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| Anger | |
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| Incongruent Responses | |
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| Conflict | |
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| Thought Distortions | |
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| Additional Barriers to Communication | |
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| Overcoming Communication Barriers | |
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| Helpful and Non-Helpful Roles in Communication | |
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| Destructive or Difficult Behaviors | |
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| Myers-Briggs Personality Types | |
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| Workplace Communication | |
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| Communicating with Superiors | |
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| Communicating with Co-Workers | |
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| Communicating with other Nursing and Medical Practitioners | |
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| Time Management and Setting Priorities | |
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| GeneralTime Management Techniques | |
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| Outcome or Goal Orientation | |
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| Analysis of Nursing Time | |
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| Value of NursingTime | |
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| Use of Time | |
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| Activity Log | |
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| Create MoreTime | |
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| Effective Use of Available Time | |
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| Setting Priority Patient Outcomes | |
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| Priority Traps | |
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| Considerations in Setting Priorities | |
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| More Priority Setting | |
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| Shift Report and Making Assignments | |
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| Making Assignments | |
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| Making Patient Care Rounds | |
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| Evaluation of Outcome Achievement | |
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| Legal Aspects of Patient Care and Delegation | |
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| Tort Law | |
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| Negligence and Malpractice | |
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| Do Not Attempt to Resuscitate (DNAR) Orders and Following Orders | |
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| Resources for Safe, Legal, and Ethical Nursing Practice | |
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| State Nurse Practice Act | |
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| Policies and Procedures of the Institution | |
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| Good Samaritan Laws | |
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| Good Communication | |
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| Documentation | |
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| Patient Advocacy and Ethical Behavior | |
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| Risk Management Programs | |
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| Malpractice/Professional Liability Insurance | |
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| Nursing Risk in Litigation | |
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| Common Monetary Awards | |
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| Selected Monetary Liability Limits | |
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| Other Legal Risks for the Nurse/Practitioner/Hospital | |
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| Nurse-Attorney Relationships in a Lawsuit | |
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| Glossary | |
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| Index | |