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Medical Assisting Essentials of Administrative and Clinical Competencies

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ISBN-10: 140181252X

ISBN-13: 9781401812522

Edition: 2003

Authors: Lucille Keir, Barbara A. Wise, Connie Krebs

List price: $140.95
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This competency-based learning system covers the administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. A listing of role delineation areas in each unit and in Appendix A make it easy to locate specific skills within each competency. A unit on related therapies presents information on complimentary and alternative treatments.
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Book details

List price: $140.95
Copyright year: 2003
Publisher: Delmar Cengage Learning
Publication date: 12/9/2002
Binding: Paperback
Pages: 752
Size: 8.25" wide x 10.50" long x 1.00" tall
Weight: 3.498
Language: English

Medical Assisting Skills CD-ROMs Quick Locator
Index of Tables
Index of Procedures
Appreciation to Delmar Learning
How to Use This Book
How to Use the Medical Assisting Skills CD-ROMs
Medical Health Care Roles and Responsibilities
Health Care Providers
A Brief History of Medicine
The Health Care Team
Medical Practice Specialties
The Medical Assistant
Training, Job Responsibilities, and Employment Opportunities
Personal Characteristics
Medical Ethics and Liability
Ethical and Legal Responsibilities
Professional Liability
Interpersonal Communications
Verbal and Nonverbal Messages
Behavioral Adjustments
Patients and Their Families
Office Interpersonal Relationships
The Office Environment
Safety, Security, and Emergency Provisions in the Medical Office
Efficient Office Design
Ergonomics in the Medical Office
Preparing for the Day
The Administrative Medical Assistant
Oral and Written Communications
Telephone Communications
Schedule Appointments
Written Communications
Receiving and Sending Office Communications
Office Management Equipment
Records Management
The Patient's Medical Record
Collecting Fees
Medical Care Expenses
Credit Arrangements
Bookkeeping Procedures
Computer Billing
Collecting Overdue Payments
Health Care Coverage
Fundamentals of Managed Care
Health Care Plans
Preparing Claims
Medical Office Management
The Language of Banking
Currency, Cash, and Petty Cash
Salary, Benefits, and Tax Records
General Management Duties
The Clinical Medical Assistant
Preparing for Clinical Duties
Guidelines for the Personal Safety and Well-being of Staff and Patients
Infection Control
Beginning the Patient's Record
Medical History
Vital Signs
Preparing Patients for Examinations
Procedures of the Eye and Ear
Positioning and Draping for Examinations
Preparing Patients for Examinations
Assisting with Special Examinations
Specimen Collection and Laboratory Procedures
The Microscope
Capillary Blood Tests
Venous Blood Tests
Body Fluid Specimens
Bacterial Smears and Cultures
Diagnostic Tests, X-Rays, and Procedures
Diagnostic Tests
Cardiology Procedures
Diagnostic Procedures
Diagnostic Radiological Examinations
Minor Surgical Procedures
Assisting with Medications
Prescription and Nonprescription Medications
Methods of Administering Medications
Injections and Immunizations
Emergencies, Acute Illness, Accidents, and Recovery
Managing Emergencies in the Medical Office
Acute Illness
First Aid in Accidents and Injuries
Recovering Function and Mobility
Behaviors and Health
Behaviors Influencing Health
Nutrition, Exercise, and Weight Control
Habit-Forming Substances
Stress and Time Management
Related Therapies
Employability Skills
Achieving Satisfaction in Employment
The Job Search
Getting the Job and Keeping It
AAMA Medical Assistant Role Delineation Chart and Grid--Correlation of Text to AAMA Role Delineation Study
CAAHEP Standards for Curriculum and Grid--Correlation of Text to CAAHEP Standards
ABHES Course Content Requirements and Grid--Correlation of Text to ABHES Requirements
Registered Medical Assistant (RMA [AMT]) Certification Competencies
Site Review Checklists
Converting Measurements; Medical Symbols; Abbreviations; and Terminology