AMEY STONE has ten years' experience as a financial writer, including seven years with BusinessWeek, two with SmartMoney, and one with Financial Planning magazine. She is currently an associate editor at BusinessWeek Online, where she cowrites the daily "Street Wise" column. MIKE BREWSTER is the former editor of LeadersOnline, a magazine devoted to executive leadership and career management. He previously worked as a sportswriter in upstate New York and served as a director of communications at global consulting firm KPMG.
Karen L. O'Brien is Professor in the Department of Sociology and Human Geography at the University of Oslo.Frederick Dalzell received his PhD in the History of American Civilization from Harvard University and has been a researcher at Harvard Business School. He is the coauthor of Changing Fortunes: Remaking the Industrial Corporation and Driving Change: The UPS Approach to Business.