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Process Matters Engaging and Equipping People for Success

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ISBN-10: 1400865646

ISBN-13: 9781400865642

Edition: 2015 (Student Manual, Study Guide, etc.)

Authors: Joel Brockner

List price: $52.50
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In business we live in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish that matters but also how we accomplish it.In The Process Matters, Joel Brockner shows that managers have to do more than just meet targets and goals. They have to reach those ends in the right ways—with input, consistency, and accountability—if they want to effectively lead and manage in their organizations. Brockner discusses what goes into…    
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Book details

List price: $52.50
Copyright year: 2015
Publisher: Princeton University Press
Publication date: 11/3/2015
Pages: 336
Language: English

Joel Brockner is the Phillip Hettleman Professor of Business at the Columbia Business School. He is the author of "A Contemporary Look at Organizational Justice: Multiplying Insult Times Injury" and "Self-Esteem at Work", and the coauthor of "Entrapment in Escalating Conflicts".