Skip to content

Quality & Performance Excellence:

Best in textbook rentals since 2012!

ISBN-10: 1305662229

ISBN-13: 9781305662223

Edition: 2016

Authors: James R. Evans

List price: $169.95
Shipping box This item qualifies for FREE shipping.
Blue ribbon 30 day, 100% satisfaction guarantee!

Rental notice: supplementary materials (access codes, CDs, etc.) are not guaranteed with rental orders.

what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Description:

Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to…    
Customers also bought

Book details

List price: $169.95
Copyright year: 2016
Publisher: Cengage Learning
Binding: Paperback
Size: 7.50" wide x 9.25" long x 1.25" tall
Weight: 2.024
Language: English