Skip to content

ISE Business and Administrative Communication

Best in textbook rentals since 2012!

ISBN-10: 1260288382

ISBN-13: 9781260288384

Edition: 12th 2019

Authors: Kitty O. Locker, Jo Mackiewicz, Donna S. Kienzler

List price: $179.00
Blue ribbon 30 day, 100% satisfaction guarantee!
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!


Business and Administrative Communication is flexible, specific, interesting, comprehensive, and up-to-date. The twelfth edition takes a situational approach to audience, purpose and context, empowering students to shape their messages appropriately for all channels and purposes. Flexible You choose the chapters and exercises that best fit your needs: in-class exercises, messages to revise, problems with hints, and cases presented as they would arise in the workplace. Many problems offer several options: small group discussions, individual writing, group writing, or oral presentations. Specific 12e retains specificity in its strategies, guidelines, and examples. It includes both annotated…    
Customers also bought

Book details

List price: $179.00
Edition: 12th
Copyright year: 2019
Publisher: McGraw-Hill New Zealand
Publication date: 9/20/2018
Binding: Paperback
Pages: 672
Weight: 2.882
Language: English

Kitty O. Locker was an Associate Professor of English at The Ohio State University, where she taught courses in workplace discourse and resarch methods. She has also taught at Texas A&M University and the University of Illinois at Urbana. She received her BA from DePauw University and her MC and PhD from the University of Illinois at Urbana.She is very well known for her research background and her research in progress includes work on collaborative writing in the classroom and the workplace. She has served as the Interim Editor of the Bulletin of the Association of Business Communication and in 1994-5 as President of the Association for Business Communication. From 1997 - 2000, she edited…