Business Intelligence Applied Implementing an Effective Information and Communications Technology Infrastructure

ISBN-10: 1118423089

ISBN-13: 9781118423080

Edition: 2013

Authors: Michael S. Gendron

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Description:

This book shows companies how to build an effective information and communication technology (ICT) infrastructure.  Business intelligence requires that the right data is accessed by the right users in real time if it is going to drive competitive advantage and this book shows how to build an ICT infrastructure that drives the business.  Tentative contents: Chapter One: Defining ICT Infrastructure. Chapter Two: Introductory Business and Technology Strategy Concepts. Chapter Three: Why we Build ICT Infrastructure. Chapter Four: Understanding Your Organization. Chapter Five: What Business Processes need Improvement or Innovation? Chapter Six: Measuring the Business Value of ICT Resources. Chapter Seven: Best Practices for Documenting Business Change. Chapter Eight: Best Practices for Documenting Technology Recommendations. Chapter Nine: The Business-Driven Infrastructure Design Cycle.
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Book details

List price: $85.95
Copyright year: 2013
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/12/2012
Binding: Hardcover
Pages: 272
Size: 6.25" wide x 9.50" long x 1.00" tall
Weight: 0.990
Language: English

Foreword
Preface
Acknowledgments
Introducing ICT Strategy
Defining information and Communication Technology infrastructure
ICT and Business Intelligence
ICT Value Management
Business-Driven Infrastructure Design
ICT Infrastructure Defined
Conclusion
Notes
Introductory Business and Technology Strategy Concepts
Introduction to Business and Technology Strategy
Budgeting Technology Expenditures
Conclusion
Notes
Why Build an ICT Infrastructure to Support Business Processes?
Reasons to Build an ICT Infrastructure
Business Processes in an Organizational Context
Organizations, Supply Chains, Value Chains, and Processes
A Summary: What Is a Process?
Conclusion
Notes
understanding How ICT Produces Value
Understanding Your Organization and Its Competitive Environment
Organizational Value Propositions
Value Search Models: Internal and External Analysis
Value Models: Environmental Scanning
Conclusion
Notes
Process Improvement or innovation?
Improvement versus Innovation
Determining a Starting Point
Organizational Enablers
ICT as an Enabler
ICT Constraints
Summary of Enablers of Process Change
Conclusion
Notes
Measuring the Business Value of ICT
Introductory Theories
Technology Justification Models
Balanced Scorecard
Conclusion
Notes
Best Practices
Best Practices for Documenting Process Change
Design Documents
Process Design Diagram Set
Business Process Modeling
Using TSI to Introduce BPM
Conclusion
Notes
Best Practices for Documenting Technology Recommendations
ICT Design Documents
ICT Infrastructure Diagram Set
ICT Infrastructure Modeling
Conclusion
Notes
The Business-Driven Infrastructure Design Cycle
The BDID Process
Members of the ICT Design Team
BDID Phases
Conclusion
Note
Appendix
About the Author
Index
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