Information Technology for Management Advancing Sustainable, Profitable Business Growth

ISBN-10: 1118357043

ISBN-13: 9781118357040

Edition: 9th 2013

List price: $217.95 Buy it from $103.86
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Taking a practical, managerial-oriented approach, this text stresses how information technology provides solutions to organisational problems and challenges, and emphasises the innovative use of information technology.
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Book details

List price: $217.95
Edition: 9th
Copyright year: 2013
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/14/2013
Binding: Hardcover
Pages: 480
Size: 9.00" wide x 11.00" long x 1.00" tall
Weight: 2.926
Language: English

Maximizing the Value of Data and Information Technology
A Look Toward the Future of Information
Case #1, Opening Case: Need Start-up Cash? Try Crowdfunding at
IT and Management Opportunities and Challenges
Top Management Concerns and the Most Influential ITs
IT Agility, Consumerization, and Competitive Advantage
Strategic Planning and Competitive Models
Why IT is Important to Your Career, and IT Careers
Case #2, Business Case: Building a Sustainable Big City with a Competitive Edge
Case #3, Video case, Public Sector: ACCESS NY?IT Strategy and Transformation�
Data Analysis & Decision Making: Online interactive demo: Estimating Cost-Savings from Switching to the Cloud
Information Management and IT Architecture
Case #1, Opening Case: Paul McCartney?s Artistic Legacy and its IT architecture
Information Management in the 2010s
IT Architecture
Information Systems and IT Infrastructure
Cloud Computing and Services
Virtualization and VM (virtual machines)
Case #2, Business Case: Online Gamers? Statistics Stored in the Cloud
Case #3, Video cases: Three Cloud Computing Case Studies
Data Analysis & Decision Making:� DSS to Control and Manage Gasoline Costs
Database, Data Warehouse, and Data Mining
Case #1, Opening Case: Zero-Downtime at BNP Paribas
Database Technology
Data Warehouse and Data Mart Technologies
Data and Text Mining
Business Intelligence (BI) and Analytics
Digital and Physical Document Management
Case #2, Business Case: Global Defense Contractor Gains Competitive Edge with Analytics
Case #3, Video case: Privacy vs. Convenience: How We Enable Data Mining
Data Analysis & Decision Making:� Calculating Document Management Costs
Networks, Collaboration, and Sustainability
Case #1, Opening Case: Mobile Network Gives Haneda Airport its Competitive Edge
Business IT Networks and Components
Wireless Network Applications and Mobile Infrastructure
Network Management and Search
Collaboration and Communication Technologies
Sustainability and Ethical Issues
Case #2, Business Case: Avoiding a Future of Crippling Car Congestion
Case #3, Video case: Advocate Health Care achieves fast ROI with Business Video
Data Analysis & Decision Making:� Cost Comparison of Web Conferencing
CyberSecurity, Compliance, and Business Continuity
Case #1, Opening Case: Managing BYOD Security Risks
Up Close Look at Cybercrimes, Criminals, and Motivations
IT Vulnerabilities and Threats
Defending Against Fraud
Information Assurance and Risk Management
Network Security
Internal Control and Compliance
Business Continuity and Auditing
Case #2, Business Case: Army Deploys Androids, Securely
Case #3, Video case: Cars, Appliances Could Be Hack Targets
Data Analysis & Decision Making: Financial Impact of Breached Protected Health Information
Digital, Mobile and Social Commerce
E-Business & E-Commerce Models and Strategies
Case #1, Opening Case: The Google Universe
E-Business Challenges and Strategies
Business to Consumer (B2C) E-Commerce
Business to Business (B2B) E-Commerce and E-Procurement
E-Government and Public Sector IT Trends
E-Commerce Support Services and Digital Marketing Communications
E-Business Ethics and Legal Issues
Case #2, Business Case: E-Government: Increasing Productivity and Efficiency with Cloud and Mobile Technologies
Case #3, Video Case: Finding Your Dream Home in the Age of E-Commerce
Data Analysis & Decision Making: Creating Visualizations Using Public Online Datasets
Mobile Technologies and Commerce
Case #1, Opening Case: Macy?s Races Ahead with Mobile Retail Strategies
Mobile Computing Technology
Mobile Commerce
Mobile Transactions and Financial Services
Location-Based Services and Commerce
Mobile Enterprise Applications
Case #2, Business Case: Mobile eTextbooks with
Case #3, Video Case: Future Tech: Searching with Pictures using MVS
Data Analysis & Decision Making: Estimating Financial Benefits of Increased Customer Loyalty
Web 2.0 and Social Media
Case #1, Opening Case: Organizations WOW Customers with Social Customer Service
Web 2.0 and Social Media
Virtual Communities and Social Networking Services
Enterprise 2.0 Tools
Social Media Metrics
The Future: Web 3.0
Case #2, Business Case: Is Google+ A Better Social Network?
Case #3, Video Case: Creating Customer Engagement for Danone Activia
Data Analysis & Decision Making: Estimating the Value of Social Media
Enterprise Systems, Analytics, and Visualization
Functional Area and Compliance Systems
Case #1, Opening Case:� International Speedway Gets Lean
Management Levels and Functional Systems
Manufacturing, Production, and Transportation Systems
Sales and Marketing Systems
Accounting, Finance, and their Compliance Systems
Human Resources Systems, Compliance, and Ethics
Case #2, Business Case: Station Casinos Loyalty Program
Case #3, Video case: Superior Manufacturing wipes the competition��
Data Analysis & Decision Making: SunWest Foods? Improved Bottom Line
Enterprise Systems and Applications
Case #1, Opening Case: Managing the U.S. Munitions Supply Chain
Enterprise Systems
Enterprise Resource Planning (ERP) Systems
Supply Chain Management (SCM) Systems
Collaborative Planning, Forecasting, and Replenishment (CPFR) Systems
Customer Relationship Management (CRM) Systems
Case #2, Business Case: Supply Chain Collaboration in the Cloud at Lenovo
Case #3, Video case: Supply Chain Performance Management
Data Analysis & Decision Making: Assessing the Cost/Benefits of Cloud CRM
Performance Management using Data Visualization, Mashups, and Mobile Intelligence
Case #1, Opening Case:� Data Viz iPad App Improves America First?s Performance
Data Visualization and Data Discovery
Enterprise Data Mashups
Business Dashboards
Mobile Dashboards and Intelligence
Case #2, Visualization Case: Are You Ready for Football?
Case #3, Video Case: Mashup-Driven Dashboards and Reporting
IT Planning, Strategy, and Ethics
IT Planning, Sourcing, and Vendor Relationships
Case #1, Opening Case:� Consumer Banks Reinvent with New Business and IT Strategies
IT Strategy and the Strategic Planning Process
IT Governance
Aligning IT with Business Strategy
IT Operating Plans and Sourcing Strategies
IT Vendor Relationships
Case #2, Business Case: PUMA Sources its Billing Department
Case #3, Video Case: Health Info Exchange at UMass Memorial
Data Analysis & Decision Making: 3rd Party vs Company-Owned Offshoring
Business Process Improvement and Project Management
Case #1, Opening Case:� Order Process Goes from Fragile to Flexible
Business Process Management (BPM)
Software Architecture and IS Design
IT Project Management
Systems Development
Case #2, Business Case: Pep Boys? IT Planning Process
Case #3, Video Case:� BlueWorksLive
Process Modeling: Modeling a Business Process and Brainstorming a Business Strategy Using ARIS Express and Blueprint
IT Ethics and Responsible Conduct
Case #1, Opening Case:� Recognizing Corporate Social Media Discrimination
Can IT Cut its Global Carbon Footprint? Can Users?
Responsible Conduct
Connectivity Overload and a Culture of Distraction
On the Verge of a New Tech Revolution
Case #2, Business Case:� Target?s Big Data Analytics Know Too Much
Case #3, Video Case: Backlash against Google Street View
Simulation: Global Warming Calculator
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