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| Maximizing the Value of Data and Information Technology | |
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| A Look Toward the Future of Information | |
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| Case #1, Opening Case: Need Start-up Cash? Try Crowdfunding at Kickstarter.com | |
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| IT and Management Opportunities and Challenges | |
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| Top Management Concerns and the Most Influential ITs | |
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| IT Agility, Consumerization, and Competitive Advantage | |
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| Strategic Planning and Competitive Models | |
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| Why IT is Important to Your Career, and IT Careers | |
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| Case #2, Business Case: Building a Sustainable Big City with a Competitive Edge | |
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| Case #3, Video case, Public Sector: ACCESS NY?IT Strategy and Transformation� | |
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| Data Analysis & Decision Making: Online interactive demo: Estimating Cost-Savings from Switching to the Cloud | |
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| Information Management and IT Architecture | |
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| Case #1, Opening Case: Paul McCartney?s Artistic Legacy and its IT architecture | |
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| Information Management in the 2010s | |
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| IT Architecture | |
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| Information Systems and IT Infrastructure | |
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| Cloud Computing and Services | |
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| Virtualization and VM (virtual machines) | |
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| Case #2, Business Case: Online Gamers? Statistics Stored in the Cloud | |
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| Case #3, Video cases: Three Cloud Computing Case Studies | |
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| Data Analysis & Decision Making:� DSS to Control and Manage Gasoline Costs | |
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| Database, Data Warehouse, and Data Mining | |
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| Case #1, Opening Case: Zero-Downtime at BNP Paribas | |
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| Database Technology | |
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| Data Warehouse and Data Mart Technologies | |
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| Data and Text Mining | |
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| Business Intelligence (BI) and Analytics | |
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| Digital and Physical Document Management | |
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| Case #2, Business Case: Global Defense Contractor Gains Competitive Edge with Analytics | |
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| Case #3, Video case: Privacy vs. Convenience: How We Enable Data Mining | |
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| Data Analysis & Decision Making:� Calculating Document Management Costs | |
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| Networks, Collaboration, and Sustainability | |
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| Case #1, Opening Case: Mobile Network Gives Haneda Airport its Competitive Edge | |
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| Business IT Networks and Components | |
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| Wireless Network Applications and Mobile Infrastructure | |
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| Network Management and Search | |
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| Collaboration and Communication Technologies | |
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| Sustainability and Ethical Issues | |
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| Case #2, Business Case: Avoiding a Future of Crippling Car Congestion | |
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| Case #3, Video case: Advocate Health Care achieves fast ROI with Business Video | |
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| Data Analysis & Decision Making:� Cost Comparison of Web Conferencing | |
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| CyberSecurity, Compliance, and Business Continuity | |
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| Case #1, Opening Case: Managing BYOD Security Risks | |
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| Up Close Look at Cybercrimes, Criminals, and Motivations | |
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| IT Vulnerabilities and Threats | |
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| Defending Against Fraud | |
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| Information Assurance and Risk Management | |
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| Network Security | |
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| Internal Control and Compliance | |
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| Business Continuity and Auditing | |
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| Case #2, Business Case: Army Deploys Androids, Securely | |
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| Case #3, Video case: Cars, Appliances Could Be Hack Targets | |
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| Data Analysis & Decision Making: Financial Impact of Breached Protected Health Information | |
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| Digital, Mobile and Social Commerce | |
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| E-Business & E-Commerce Models and Strategies | |
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| Case #1, Opening Case: The Google Universe | |
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| E-Business Challenges and Strategies | |
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| Business to Consumer (B2C) E-Commerce | |
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| Business to Business (B2B) E-Commerce and E-Procurement | |
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| E-Government and Public Sector IT Trends | |
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| E-Commerce Support Services and Digital Marketing Communications | |
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| E-Business Ethics and Legal Issues | |
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| Case #2, Business Case: E-Government: Increasing Productivity and Efficiency with Cloud and Mobile Technologies | |
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| Case #3, Video Case: Finding Your Dream Home in the Age of E-Commerce | |
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| Data Analysis & Decision Making: Creating Visualizations Using Public Online Datasets | |
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| Mobile Technologies and Commerce | |
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| Case #1, Opening Case: Macy?s Races Ahead with Mobile Retail Strategies | |
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| Mobile Computing Technology | |
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| Mobile Commerce | |
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| Mobile Transactions and Financial Services | |
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| Location-Based Services and Commerce | |
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| Mobile Enterprise Applications | |
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| Case #2, Business Case: Mobile eTextbooks with Chegg.com | |
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| Case #3, Video Case: Future Tech: Searching with Pictures using MVS | |
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| Data Analysis & Decision Making: Estimating Financial Benefits of Increased Customer Loyalty | |
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| Web 2.0 and Social Media | |
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| Case #1, Opening Case: Organizations WOW Customers with Social Customer Service | |
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| Web 2.0 and Social Media | |
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| Virtual Communities and Social Networking Services | |
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| Enterprise 2.0 Tools | |
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| Social Media Metrics | |
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| The Future: Web 3.0 | |
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| Case #2, Business Case: Is Google+ A Better Social Network? | |
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| Case #3, Video Case: Creating Customer Engagement for Danone Activia | |
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| Data Analysis & Decision Making: Estimating the Value of Social Media | |
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| Enterprise Systems, Analytics, and Visualization | |
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| Functional Area and Compliance Systems | |
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| Case #1, Opening Case:� International Speedway Gets Lean | |
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| Management Levels and Functional Systems | |
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| Manufacturing, Production, and Transportation Systems | |
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| Sales and Marketing Systems | |
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| Accounting, Finance, and their Compliance Systems | |
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| Human Resources Systems, Compliance, and Ethics | |
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| Case #2, Business Case: Station Casinos Loyalty Program | |
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| Case #3, Video case: Superior Manufacturing wipes the competition�� | |
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| Data Analysis & Decision Making: SunWest Foods? Improved Bottom Line | |
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| Enterprise Systems and Applications | |
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| Case #1, Opening Case: Managing the U.S. Munitions Supply Chain | |
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| Enterprise Systems | |
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| Enterprise Resource Planning (ERP) Systems | |
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| Supply Chain Management (SCM) Systems | |
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| Collaborative Planning, Forecasting, and Replenishment (CPFR) Systems | |
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| Customer Relationship Management (CRM) Systems | |
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| Case #2, Business Case: Supply Chain Collaboration in the Cloud at Lenovo | |
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| Case #3, Video case: Supply Chain Performance Management | |
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| Data Analysis & Decision Making: Assessing the Cost/Benefits of Cloud CRM | |
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| Performance Management using Data Visualization, Mashups, and Mobile Intelligence | |
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| Case #1, Opening Case:� Data Viz iPad App Improves America First?s Performance | |
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| Data Visualization and Data Discovery | |
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| Enterprise Data Mashups | |
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| Business Dashboards | |
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| Mobile Dashboards and Intelligence | |
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| Case #2, Visualization Case: Are You Ready for Football? | |
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| Case #3, Video Case: Mashup-Driven Dashboards and Reporting | |
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| IT Planning, Strategy, and Ethics | |
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| IT Planning, Sourcing, and Vendor Relationships | |
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| Case #1, Opening Case:� Consumer Banks Reinvent with New Business and IT Strategies | |
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| IT Strategy and the Strategic Planning Process | |
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| IT Governance | |
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| Aligning IT with Business Strategy | |
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| IT Operating Plans and Sourcing Strategies | |
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| IT Vendor Relationships | |
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| Case #2, Business Case: PUMA Sources its Billing Department | |
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| Case #3, Video Case: Health Info Exchange at UMass Memorial | |
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| Data Analysis & Decision Making: 3rd Party vs Company-Owned Offshoring | |
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| Business Process Improvement and Project Management | |
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| Case #1, Opening Case:� AutoTrader.com?s Order Process Goes from Fragile to Flexible | |
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| Business Process Management (BPM) | |
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| Software Architecture and IS Design | |
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| IT Project Management | |
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| Systems Development | |
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| Case #2, Business Case: Pep Boys? IT Planning Process | |
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| Case #3, Video Case:� BlueWorksLive | |
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| Process Modeling: Modeling a Business Process and Brainstorming a Business Strategy Using ARIS Express and Blueprint | |
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| IT Ethics and Responsible Conduct | |
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| Case #1, Opening Case:� Recognizing Corporate Social Media Discrimination | |
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| Can IT Cut its Global Carbon Footprint? Can Users? | |
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| Responsible Conduct | |
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| Connectivity Overload and a Culture of Distraction | |
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| On the Verge of a New Tech Revolution | |
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| Case #2, Business Case:� Target?s Big Data Analytics Know Too Much | |
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| Case #3, Video Case: Backlash against Google Street View | |
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| Simulation: Global Warming Calculator | |