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| Preface | |
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| Acknowledgments | |
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| Introduction: The Basics of Cultural Agility | |
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| What is Cultural Agility-And Why is it so Crucial Today? | |
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| Cultural Agility: A Mega-Competency with Three Levels | |
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| The Need for Speed in Building a Pipeline of Culturally Agile Professionals | |
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| Barriers to Creating a Pipeline of Culturally Agile Professionals | |
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| Take Action | |
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| Who is Culturally Agile? | |
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| Three Cross-Cultural Competencies Affecting Culturally Agile Responses | |
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| The Cultural Agility Competency Framework: Twelve Key Competencies | |
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| How the Competencies Affecting Behavioral Responses Are Different | |
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| Competencies Affecting Behavioral Responses in Cross-Cultural Contexts | |
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| Take Action | |
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| Nine Cross-Cultural Competencies Affecting Success of Culturally Agile Professionals | |
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| Three Competencies Affecting Psychological Ease in Cross-Cultural Situations | |
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| Three Competencies Affecting Cross-Cultural Interactions | |
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| Three Competencies Affecting Global Business Decisions | |
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| Take Action | |
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| Attract and Select the Most Culturally Agile Talent | |
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| Attracting and Recruiting for Cultural Agility | |
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| Finding Culturally Agile Professionals | |
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| Attracting Culturally Agile Professionals | |
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| Creating the Employee Value Proposition for Culturally Agile Professionals | |
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| Take Action | |
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| Assessing And Selecting for Cultural Agility | |
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| R�sum� Screening | |
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| Foreign Language Assessment | |
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| Knowledge Assessment | |
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| Personality Assessment | |
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| Interview | |
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| Self-Assessment | |
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| Take Action | |
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| Train and Develop Culturally Agile Talent | |
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| Building The Foundation for Cultural Agility with Cross-Cultural Training | |
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| What to Include in a Cross-Cultural Training Program | |
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| Delivery Methods for Cross-Cultural Training | |
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| Language Training | |
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| Timing and Sequencing of Cross-Cultural Training | |
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| Readiness for Cross-Cultural Training | |
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| Evaluating the Effectiveness of Cross-Cultural Training | |
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| Take Action | |
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| Crafting Developmental Cross-Cultural Experiences to Increase Cultural Agility | |
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| How Cross-Cultural Experiences Become Developmental | |
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| Suggestions for Developmental Cross-Cultural Experiences | |
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| Take Action | |
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| Developing Cultural Agility through International Assignments | |
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| International Assignment Goals and Cultural Agility | |
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| Using Strategic Global Mobility Practices to Build Cultural Agility | |
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| Take Action | |
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| Conclusion: Leadership and Organizational Factors | |
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| Managing and Leading to Build Cultural Agility in the Workforce | |
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| Your Organization's Readiness for Cultural Agility Practices | |
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| Leadership Practices to Foster a Culturally Agile Organizational Culture | |
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| HR's Role in Building the Culturally Agile Workforce | |
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| Your Cultural Agility | |
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| Take Action | |
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| Stay Connected to Learn More | |
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| Appendix: Lists to Assess Your Organization's Global Employer image | |
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| Notes | |
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| About the Author | |
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| Index | |