Social Media in the Public Sector A Guide to Participation, Collaboration and Transparency in the Networked World
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Description: In today′s networked world, the public sector is tapping into new media applications to increase government organizations′ participation, transparency and collaboration. The book contains a review of the current state of the public administration literature and shows how Government 2.0 activities can potentially challenge or change the existing paradigms. It includes an overview of each of the tools used to increase participation, transparency and collaboration. The book also highlights case examples at the local, state, federal and international levels. The author offers recommendations for the implementation processes at the end of each chapter and includes suggested readings and references.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $65.00
Copyright year: 2013
Publisher: John Wiley & Sons, Limited
Publication date: 11/16/2012
Size: 7.00" wide x 9.25" long x 0.75" tall
Ines Mergel is assistant professor for public administration and international affairs at the Maxwell School of Citizenship and Public Affairs at Syracuse University.
|Figures and Tables|
|About the Author|
|Understanding Social Media Use in the Public Sector|
|Social Media Technologies in the Public Sector|
|Drivers for the Use of Social Media in the Public Sector|
|Barriers to the Use of Social Media in the Public Sector|
|Regulations and Directives for the Use of Social Media in the Public Sector|
|Social Media Policy Considerations|
|Social Media Metrics|
|Social Media Practices: Participation, Collaboration, and Transparency|
|Future Development in Social Technologies in Government|
|Appendix: Overview of Social Media Accounts in the U.S. Federal Government|