| |
| |
| Preface | |
| |
| |
| Acknowledgments | |
| |
| |
| |
| Prevention Philosophy | |
| |
| |
| |
| The Future Hospitality Manager And The Legal Environment | |
| |
| |
| |
| The Hospitality Manager And Legal Management | |
| |
| |
| |
| Ethics And The Law | |
| |
| |
| |
| Government Agencies That Impact The Hospitality Industry | |
| |
| |
| |
| Federal Regulatory And Administrative Agencies | |
| |
| |
| |
| State Regulatory And Administrative Agencies | |
| |
| |
| |
| Local Regulatory And Administrative Agencies | |
| |
| |
| |
| Regulatory Interaction And Oversight Impacting Travel And Tourism | |
| |
| |
| |
| Managing Conflicting Regulations | |
| |
| |
| |
| Responding To An Inquiry | |
| |
| |
| |
| Monitoring Regulatory Change | |
| |
| |
| |
| Hospitality Business Structures | |
| |
| |
| |
| The Importance Of Business Structure | |
| |
| |
| |
| Common Hospitality Organizational Structures | |
| |
| |
| |
| Common Hospitality Operating Structures | |
| |
| |
| |
| The Agency Relationship | |
| |
| |
| |
| Contract Basics | |
| |
| |
| |
| Introduction To Contracts | |
| |
| |
| |
| Components Of An Enforceable Contract | |
| |
| |
| |
| The Uniform Commercial Code | |
| |
| |
| |
| Preventative Legal Management And Contracts | |
| |
| |
| |
| Significant Hospitality Contracts | |
| |
| |
| |
| Specific Contract Clauses | |
| |
| |
| |
| Franchise Contracts | |
| |
| |
| |
| Management Contracts | |
| |
| |
| |
| Conference Services Contracts | |
| |
| |
| |
| Legally Managing Property | |
| |
| |
| |
| Introduction To Property | |
| |
| |
| |
| Purchasing Property | |
| |
| |
| |
| Financing The Purchase Of Property | |
| |
| |
| |
| Leasing Property | |
| |
| |
| |
| Respecting Intellectual | |
| |
| |
| |
| Legally Selecting Employees | |
| |
| |
| |
| Employee Selection | |
| |
| |
| |
| Discrimination In The Selection Process | |
| |
| |
| |
| Verification Of Eligibility To Work | |
| |
| |
| |
| The Employment Relationship | |
| |
| |
| |
| Legally Managing Employees | |
| |
| |
| |
| Employment Relationships | |
| |
| |
| |
| Workplace Discrimination And Sexual Harassment | |
| |
| |
| |
| Family And Medical Leave Act | |
| |
| |
| |
| Compensation | |
| |
| |
| |
| Managing Employee | |
| |
| |
| |
| Unemployment Claims | |
| |
| |
| |
| Employment Records And Retention | |
| |
| |
| |
| Employment Posters | |
| |
| |
| |
| Workplace Surveillance | |
| |
| |
| |
| Your Responsibilities As A Hospitality Operator | |
| |
| |
| |
| Duties And Obligations Of A Hospitality Operator | |
| |
| |
| |
| Theories Of Liability | |
| |
| |
| |
| Legal Damages | |
| |
| |
| |
| Anatomy Of A Personal Injury Lawsuit | |
| |
| |
| |
| Responding To An Incident | |
| |
| |
| |
| Your Responsibilities As A Hospitality Operator To Guests | |
| |
| |
| |
| Accommodating Guests | |
| |
| |
| |
| Guest Privacy | |
| |
| |
| |
| Facility Maintenance | |
| |
| |
| |
| Responsibilities To Nonguests | |
| |
| |
| |
| Removal Of Guests | |
| |
| |
| |
| Your Responsibilities For Guests' Property | |
| |
| |
| |
| Liability For Guests' Property | |
| |
| |
| |
| Bailments | |
| |
| |
| |
| Property With Unknown Ownership | |
| |
| |
| |
| Your Responsibilities When Serving Food And Beverages | |
| |
| |
| |
| Serving Food | |
| |
| |
| |
| Truth In Menu Laws | |
| |
| |
| |
| Serving Alcohol | |
| |
| |
| |
| Legal Responsibilities In Travel And Tourism | |
| |
| |
| |
| Travel | |
| |
| |
| |
| Travel Agents And Tour Operators | |
| |
| |
| |
| Transportation And Common Carriers | |
| |
| |
| |
| Tourism | |
| |
| |
| |
| Online Travel Sales | |
| |
| |
| |
| Safety And Security Issues | |
| |
| |
| |
| The Importance Of A Protected Environment | |
| |
| |
| |
| Safety And Security Programs: Four-Step Safety And Security Management Method | |
| |
| |
| |
| Crimes Against Hospitality Businesses | |
| |
| |
| |
| Crisis Management Programs | |
| |
| |
| |
| Managing Insurance | |
| |
| |
| |
| Introduction To Insurance | |
| |
| |
| |
| Types Of Coverage | |
| |
| |
| |
| Selecting An Insurance Carrier | |
| |
| |
| |
| Selecting The Insurance Policy | |
| |
| |
| |
| Policy Analysis | |
| |
| |
| Glossary | |
| |
| |
| Index | |