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Acknowledgments | |
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About The Author | |
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Preface | |
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Downloadable Forms | |
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Introduction | |
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Project Management: The Key To Thriving In The New Project-Driven World | |
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Introduction | |
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The Art and Science of Project Leadership | |
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The Practical Foundation for Successful Projects: How This Book Will Help You | |
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Project Management Relies on Other Disciplines | |
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End Point | |
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Stellar Performer: OrthoSpot | |
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Stellar Performer: PM4NGOs | |
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Foundation Principles Of Project Management | |
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Introduction | |
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Projects Require Project Management | |
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The Challenge of Managing Projects | |
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The Evolution of a Discipline | |
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The Definition of Success | |
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Project Management Functions | |
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Project Life Cycle | |
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Organizing for Projects | |
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Project Managers Are Leaders | |
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End Point | |
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Stellar Performer: Seattle Children's Hospital and Regional Medical Center | |
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PMP Exam Prep Questions | |
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Defining The Project | |
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Know Your Key Stakeholders And Win Their Cooperation | |
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Introduction | |
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Stakeholders Are the Heart of a Successful Project | |
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Stakeholder Roles: Project Manager | |
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Stakeholder Roles: Project Team | |
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Stakeholder Roles: Management | |
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Stakeholder Roles: The Customer | |
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Stakeholder Roles: Representatives of External Constraints | |
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Stakeholder Roles: Advocates, Opponents, and Innocent Bystanders | |
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Make Stakeholder Identification a Repeatable Process | |
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Lead the Stakeholders | |
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End Point | |
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Fast Foundation in Project Management | |
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PMP Exam Prep Questions | |
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Write The Rules: Five Key Documents To Manage Expectations And Define Success | |
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Introduction | |
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Project Rules Are the Foundation | |
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Publish a Project Charter | |
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Write a Statement of Work | |
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Statement of Work: Minimum Content | |
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Responsibility Matrix | |
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Creating a Communication Plan | |
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The Project Proposal Launches the Project | |
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End Point | |
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Fast Foundation in Project Management | |
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PMP Exam Prep Questions | |
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The Planning Process | |
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Risk Management: Minimize The Threats To Your Project | |
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Introduction | |
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All Project Management Is Risk Management | |
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The Risk Management Framework | |
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Step One: Identify the Risks | |
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Step Two: Analyze and Prioritize the Risks | |
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Step Three: Develop Response Plans | |
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Step Four: Establish Contingency and Reserve | |
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Step Five: Continuous Risk Management | |
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Unexpected Leadership | |
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End Point | |
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Fast Foundation in Project Management | |
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Stellar Performer: Washington State Department of Transportation | |
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PMP Exam Prep Questions | |
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Work Breakdown Structure: Break Your Project Into Manageable Units Of Work | |
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Introduction | |
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Defining the Work Breakdown Structure | |
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Building a Work Breakdown Structure | |
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Criteria for a Successful Work Breakdown Structure | |
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Work Package Size | |
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Planning for Quality | |
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Breaking Down Large Programs | |
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WBS Guidelines Vary | |
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Contractors or Vendors Can Provide a WBS | |
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End Point | |
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PMP Exam Prep Questions | |
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Realistic Scheduling | |
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Introduction | |
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Planning Overview | |
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Planning Step Two: Identify Task Relationships | |
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Planning Step Three: Estimate Work Packages | |
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Planning Step Four: Calculate an Initial Schedule | |
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Planning Step Five: Assign and Level Resources | |
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Small Projects Need Smaller Plans | |
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End Point | |
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Fast Foundation in Project Management | |
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PMP Exam Prep Questions | |
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The Art And Science Of Accurate Estimating | |
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Introduction | |
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Estimating Fundamentals | |
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Estimating Techniques | |
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Building the Detailed Budget Estimate | |
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Generating the Cash Flow Schedule | |
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End Point | |
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Fast Foundation in Project Management | |
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Stellar Performer: Tynet, Inc. | |
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Stellar Performer: Adobe Systems | |
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PMP Exam Prep Questions | |
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Balancing The Trade-Off Among Cost, Schedule, And Quality | |
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Introduction | |
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Three Levels of Balancing a Project | |
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Balancing at the Project Level | |
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Balancing at the Business Case Level | |
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Balancing at the Enterprise Level | |
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End Point | |
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Stellar Performer: Safeco Field | |
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Stellar Performer: Boeing 767-400ER Program | |
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PMP Exam Prep Questions | |
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Controlling The Project | |
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Building A Highperformance Project Team | |
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Introduction | |
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A Framework for Building High-Performance Teams | |
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Leadership Responsibilities | |
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Building a Positive Team Environment | |
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Ground Rules | |
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Team Identity | |
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Team Listening Skills | |
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Meeting Management | |
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Summary of Building a Positive Team Environment | |
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Collaborative Problem Solving | |
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Problem Analysis | |
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Decision Modes | |
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Conflict Management | |
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Continuous Learning | |
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Summary of Collaborative Problem Solving | |
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Job Satisfaction | |
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End Point | |
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Stellar Performer: Habitat for Humanity | |
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PMP Exam Prep Questions | |
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Clear Communication Among Project Stakeholders | |
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Introduction | |
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Embrace Your Role as a Leader | |
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Communicating within the Project Team | |
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Communicating with Management and Customers | |
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Control Documents | |
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The Change Management Process | |
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Configuration Management | |
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Change Management Guidelines Are Essential for Managing Expectations | |
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Closeout Reporting | |
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End Point | |
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Fast Foundation in Project Management | |
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PMP Exam Prep Questions | |
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Measuring Progress | |
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Introduction | |
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Measuring Schedule Performance | |
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Measuring Cost Performance | |
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Earned Value Reporting | |
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Cost and Schedule Baselines | |
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End Point | |
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PMP Exam Prep Questions | |
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Solving Common Project Problems | |
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Introduction | |
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Responsibility beyond Your Authority | |
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Disaster Recovery | |
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Reducing the Time to Market | |
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When the Customer Delays the Project | |
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The Impossible Dream | |
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Fighting Fires | |
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Managing Volunteers | |
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Achieving the Five Project Success Factors | |
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End Point | |
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Advancing Your Practice Of Project Management | |
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Enterprise Project Management: Coordinate All Projects And Project Resources In Your Organization | |
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Introduction | |
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Defining Enterprise Project Management | |
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Three Tiers of Management within EPM | |
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The Four Components of EPM | |
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Establish Consistent EPM Processes | |
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Technology Enables EPM Processes | |
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The People Who Deliver Projects | |
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Support Project Management: The Project Office | |
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End Point | |
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Requirements Engineering: The Key To Building The Right Product | |
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Introduction | |
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Requirements Engineering and Project Management Are Intimately Connected | |
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Requirement Types Illustrate the Evolving Product Vision | |
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Requirements Engineering Scope and Processes | |
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Requirements Development Activities | |
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Requirements Management Activities | |
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Requirements Documentation Techniques | |
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Requirements Engineering Demands Discipline | |
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End Point | |
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Project Initiation: Turning A Problem Or Opportunity Into A Project | |
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Introduction | |
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Project Initiation's Place in the Project Life Cycle | |
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Enterprise Requirements Drive Project Initiation | |
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Common Principles for Project Initiation | |
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Basic Project Proposal Content | |
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Designing a Realistic Initiation Process | |
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End Point | |
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Stellar Performer: The Logical Framework Approach | |
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Information Technology Project Success Factors | |
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Introduction | |
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The Many Kinds of Software Projects | |
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Why Are Information Technology Projects So Challenging? | |
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Current Best Practices in IT Project Management | |
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Using an Agile Approach | |
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End Point | |
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Stellar Performer: The Agile Approach to Software Development | |
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Project Portfolio Management: Align Project Resources With Business Strategy | |
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Introduction | |
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The Scope and Goals of the Portfolio | |
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Stakeholders: Roles in Project Portfolio Management | |
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PPM Information Supports Decisions | |
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Project Selection and Prioritization | |
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Ongoing Portfolio Management | |
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Monitor the Results of Projects and the Portfolio | |
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Culture Change | |
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End Point | |
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Pmp Exam Preparation | |
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Introduction | |
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Requirements to Earn the PMP | |
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Top 10 Study Tips for the PMP Exam | |
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End Point | |
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Microsoft Project: Guidelines For Effective Use | |
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Introduction | |
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Project Management Software Supports the Discipline | |
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Looking under the Hood: The Design of Project | |
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Set Up the Project First | |
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Follow the Planning Model in This Book | |
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Task Types: Fix the Duration, Work, or Resource Level | |
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Assigning Resources to a Project | |
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Resource Leveling Your Schedule | |
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Maintaining the Plan throughout the Project | |
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Communicating with Your Team and Management | |
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Project Server and Project Web App | |
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End Point | |
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Appendix: The Detailed Planning Model | |
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Notes | |
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Index | |