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Project Management ROI A Step-by-Step Guide for Measuring the Impact and ROI for Projects

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ISBN-10: 1118072774

ISBN-13: 9781118072776

Edition: 2012

Authors: Wayne Brantley, Jack J. Phillips, Patricia Pulliam Phillips

List price: $60.00
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Description:

Often organizations looking to implement project management have great difficulty justifying their expenditures on training, personnel, processes, systems, and software. This book will provide the methodology and tools developed by Jack Phillips and the ROI Institute which are needed by organizations to gather data that can be used to justify their capital investments into project management. The research conducted will allow them to justify their investments. The Philips methodology has become the defacto ROI methodology for evaluating training and company initiatives. Deployment of this methodology for evaluating the value of project management is invaluable for the project management community. This will justify to senior executives the strategic value that they will realize from their investment into project management. The book will follow PMI's PMBOK and will also provide real world cases of both successful and not-so-successful project management ROI.
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Book details

List price: $60.00
Copyright year: 2012
Publisher: John Wiley & Sons, Limited
Publication date: 11/18/2011
Binding: Hardcover
Pages: 320
Size: 6.25" wide x 9.50" long x 0.75" tall
Weight: 1.474

Preface
The Need for This Book
A Guide to Project ROI
Credibility Is Key
Audience
Target Areas for Projects
The Difference
Flow of the Book
Acknowledgments
About the Authors
Project Management Issues and Challenges
What Is Project Management?
Why Projects Fail
Project Leadership: Getting Results
Project Management Issues
Final Thoughts
The Project Management Lifecycle
The Project Management Steps
Project Management Solutions
Project Management Maturity Model
Final Thoughts
ROI Methodology Basics
Types of Data
The Initial Analysis
The ROI Process Model
Operating Standards and Philosophy
Implementing and Sustaining the Process
Benefits of This Approach
Final Thoughts
Achieving Business Alignment with the Project
Importance of Business Alignment
Determining the Potential Payoff
Determining Business Needs
Determining Performance Needs
Determining Learning Needs
Determining Preference Needs
Case Study: Southeast Corridor Bank
Developing Objectives for Projects
Final Thoughts
Measuring Reaction and Learning
The Importance of Reaction
The Importance of Learning
Sources of Data
Topics for Reaction Measures
Topics for Learning Measures
Data Collection Timing
The Challenges and Benefits of Measuring Learning
Data Collection Methods
Data Use
Final Thoughts
Measuring Application and Implementation
The Importance of Application and Implementation
Challenges
Measurement Issues
Data Collection Methods
Barriers to Application
Application Data Use
Final Thoughts
Measuring Business Impact
Project versus Project Management
The Importance of Business Impact
Collecting Effective Impact Measures
Business Performance Data Monitoring
Data Collection Methods
Measuring the Hard to Measure
Final Thoughts
Isolation of Project Impact
The Importance of This Issue
Preliminary Issues
Isolation Methods
Final Thoughts
Converting Data to Money
The Importance of Converting Data to Money
Key Steps in Converting Data to Money
Standard Monetary Values
When Standard Values Are Not Available
Technique Selection and Finalizing Value
Final Thoughts
Measuring the Intangibles
The Importance of Intangibles
Measuring and Analyzing Intangibles
Confronting Intangibles
Final Thoughts
Monitoring Project Costs and Calculating ROI
The Importance of Costs and ROI
Fundamental Cost Issues
Specific Costs to Include
Cost Classifications
The ROI Calculation
Other ROI Measures
Final Thoughts
Forecasting Value, Including ROI
The Importance of Forecasting
The Timing of Forecasting
Pre-Project ROI Forecasting
Forecasting with a Pilot Program
Forecasting ROI with Reaction Data
Forecasting ROI with Learning Data
Forecasting ROI with Application Data
Forecasting Guidelines
Final Thoughts
Reporting Results
The Importance of Communicating Results
Principles of Communicating Results
The Process for Communicating Results
The Need for Communication
The Communication Plan
The Audience for Communications
Information Development: The Impact Study
Media Selection
Reactions to Communication
Final Thoughts
Implementing and Sustaining ROI
The Importance of Sustaining the Use of ROI
Implementing the Process: Overcoming Resistance
Assessing the Climate
Developing Roles and Responsibilities
Establishing Goals and Plans
Revising or Developing Policies and Guidelines
Preparing the Project Team
Initiating ROI Studies
Preparing the Clients and Executives
Removing Obstacles
Monitoring Progress
Final Thoughts
Endnotes
Index