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Problem Solving in Organizations A Methodological Handbook for Business and Management Students

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ISBN-10: 1107619149

ISBN-13: 9781107619142

Edition: 2nd 2012 (Revised)

Authors: Joan van Aken, Hans Berends, Hans van der Bij

List price: $35.99
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"This concise introduction to the methodology of problem solving in organizations is an indispensable guide to the design and execution of practical business improvement projects in real organizational settings. The methodology is design-oriented and theory-informed. It encourages students to use the theory gained in their disciplinary courses by showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context. The book provides an in-depth discussion of the various aspects and steps of the process of business and organizational problem-solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt…    
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Book details

List price: $35.99
Edition: 2nd
Copyright year: 2012
Publisher: University of Cambridge ESOL Examinations
Publication date: 6/21/2012
Binding: Paperback
Pages: 259
Size: 6.75" wide x 9.50" long x 0.50" tall
Weight: 1.188
Language: English

Hans Berends is Assistant Professor at the Department of Innovation, Technology, Entrepreneurship and Marketing in the School of Industrial Engineering, Eindhoven University of Technology, The Netherlands.

List of figures
List of tables
List of boxes
Preface to the first edition
Preface to the second edition
Scope and nature of this handbook
Student projects
Problem-solving projects
Generic design theory
Using problem-solving projects to develop generic theory
The Problem-solving Project
Intake and orientation
Theory-informed diagnosis of business problems
Solution design
Change plan design and the actual change process
Evaluation, learning and termination
On Methods
Qualitative research methods
Searching and using scholarly literature
Quality criteria for research
Case Material
Cases; References