House of Quality in a Minute : Quality Function Deployment
Edition: 1st 2006
List price: $34.95
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Description: Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $34.95
Copyright year: 2006
Publisher: Chi Publishers
Size: 6.25" wide x 9.00" long x 0.50" tall
|History and Definition of Quality Function Deployment (QFD)||p. 1|
|Voice of the Customer||p. 9|
|House of Quality||p. 19|
|QFD and the Analytical Hierarchy Process||p. 28|
|QFD and Benchmarking||p. 38|
|QFD and Strategic Planning||p. 46|
|QFD and Statistical Quality Control||p. 57|
|Six Sigma and QFD||p. 70|
|Stakeholder vs. Customer in Product Design||p. 86|
|QFD and Concurrent Engineering||p. 97|
|QFD, Cost Control and Productivity Improvement||p. 106|
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