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| Prepare yourself | |
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| Read this first | |
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| Rethink your job | |
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| Be the local crime expert | |
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| Know the limits of conventional policing | |
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| Learn about problem-oriented policing | |
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| Become a POP expert | |
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| Be true to POP | |
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| Be very crime specific | |
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| Be guided by SARA - but not led astray! | |
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| Study environmental criminology | |
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| Use the crime triangle | |
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| Never forget opportunity makes the thief | |
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| Always 'think thief' | |
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| Expect offenders to react negatively | |
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| Don't be ground down by the displacement pessimists | |
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| Expect diffusion of benefits | |
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| Scan for crime problems | |
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| Say Cheers! when defining a problem | |
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| Know what kind of problem you have | |
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| Study the journey to crime | |
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| Know how hot spots develop | |
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| Learn if the 80-20 rule applies | |
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| Analyse in depth | |
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| Formulate hypotheses | |
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| Diagnose your hot spot | |
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| Know when to use high-definition maps | |
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| Pay attention to daily and weekly rhythms | |
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| Take account of long-term change | |
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| Know how to use rates and denominators | |
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| Identify risky facilities | |
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| Be ready for repeat victimisation | |
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| Consider repeat offending | |
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| Know which products are CRAVED by thieves | |
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| Look for crime facilitators | |
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| Check you have answered the five 'W' (and one 'H') questions | |
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| Find a practical response | |
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| Accept your key role at response | |
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| Increase the effort of crime | |
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| Increase the risks of crime | |
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| Reduce the rewards of crime | |
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| Reduce provocations | |
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| Remove excuses for crime | |
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| Find the owner of the problem | |
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| Choose responses likely to be implemented | |
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| Assess the impact | |
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| Conduct a process evaluation | |
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| Know how to use controls | |
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| Consider geographical and temporal displacement | |
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| Examine displacement to other targets, tactics and crime types | |
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| Watch for other offenders moving in | |
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| Be alert to unexpected benefits | |
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| Expect premature falls in crime | |
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| Test for significance | |
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| Calculate costs | |
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| Communicate effectively | |
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| Tell a clear story | |
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| Make clear maps | |
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| Use simple tables | |
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| Use simple figures | |
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| Design powerful presentations | |
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| Become a good presenter | |
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| Contribute to the store of knowledge | |