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Letitia Balderige's New Complete Guide to Executive Manners

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ISBN-10: 0892563621

ISBN-13: 9780892563623

Edition: 1993 (Revised)

Authors: Letitia Baldrige

List price: $45.00
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After sixteen printings in its first edition and two in this updated version, this bestseller remains America's most complete guide to the hidden asset that isn't taught in business schools -- the personal behavior that can make you or break you in today's competitive workplace. Letitia Baldrige takes the reader from the first interview and first day at work through all the complex knowledge we need to maneuver through the ranks and rise to the top. WHAT THIS BOOK REVEALS: * The ten major problems at work that never existed before, but which everyone from trainee to CEO must learn to handle today * The twenty-four hallmarks of those who "work smart" today * Which behaviors accepted a short…    
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Book details

List price: $45.00
Copyright year: 1993
Publisher: Scribner
Publication date: 10/12/1993
Binding: Hardcover
Pages: 672
Size: 7.50" wide x 9.25" long x 1.40" tall
Weight: 2.838
Language: English

She has served as adviser to five First Ladies & continues to lecture & write for numerous magazines. She lives in Washington, D. C..

Author's Note
Why We Need a New Book on Business Manners
The Executive at Ease
The Executive at Ease on the Job
Being at Ease Anywhere in the Business World
knowing When to Say ""Please"
"How Many Times a Day Should One Say"
"Knowing How to Apologize
Knowing How to Say"
"Thank You"
"Ways in Which to Say"
"Thank You"
"for Substantive Favors or Gifts
Compliments -- The Best Way to Accept and Give Them
A Smart Manager Compliments His Staff
Compliment Your Peers
Compliments Are to Be Accep