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Essentials of Fire Department Customer Service

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ISBN-10: 0879391278

ISBN-13: 9780879391270

Edition: N/A

Authors: Alan V. Brunacini, Carol S. Smith, Harold P. Pickering

List price: $25.00
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Description:

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.
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Book details

List price: $25.00
Publisher: I F S T A
Binding: Paperback
Pages: 136
Size: 8.75" wide x 11.25" long x 0.50" tall
Weight: 0.880
Language: English