Dr. Raymond L. Hilgert was Professor of Management and Industrial Relations at the Olin School of Business of Washington University. He graduated from Westminster College, Fulton, Missouri, with a Bachelor of Arts degree, and received his Master's and Doctor's degrees from Washington University. His business experience included management positions at Southwestern Bell Telephone Company and a market research position with an advertising firm. Dr. Hilgert taught at Washington University for more 35 years, where he served as an Assistant Dean and Director of Management Development Programs. He published approximately 90 articles in management, business, and academic journals and co-authored… five books on human resources management, supervision, and collective bargaining. Dr. Hilgert was a member of the Academy of Management, the Industrial Relations Research Association, the Society for Human Resource Management, the American Compensation Association, and the American Management Association. He participated in or directed numerous management, supervisory, and business ethics programs and seminars. As an arbitrator certified by the Federal Mediation and Conciliation Service, Dr. Hilgert decided more than 550 grievance-arbitration cases. He held the Senior Professional in Human Resources (SPHR) accreditation from the Personnel Accreditation Institute and received numerous teaching awards from students at Washington University.
Stephen L. Herman is a retired electrician and teacher with more than 30 years of experience to his credit. A seasoned author, his reader-friendly textbooks on electricity and mathematics are popular with students and instructors alike. For two decades Mr. Herman was lead instructor for the Electrical Technology Curriculum at Lee College in Baytown, Texas, where he received an Excellence in Education Award from the Halliburton Education Foundation. He also taught at Randolph Community College in Asheboro, N.C., for nine years and helped establish an electrical curriculum for Northeast Texas Community College in Mount Pleasant, Texas. His additional publications include ELECTRIC MOTOR… CONTROL, ELECTRICITY AND CONTROLS FOR HVAC/R, INDUSTRIAL MOTOR CONTROLS, UNDERSTANDING MOTOR CONTROLS, ELECTRONICS FOR ELECTRICIANS, ELECTRICAL WIRING INDUSTRIAL, ALTERNATING CURRENT FUNDAMENTALS, DIRECT CURRENT FUNDAMENTALS, ELECTRICAL STUDIES FOR TRADES, ELECTRICAL PRINCIPLES, ELECTRICAL TRANSFORMERS AND ROTATING MACHINES, EXPERIMENTS IN ELECTRICITY FOR USE WITH LAB VOLT EQUIPMENT, THE COMPLETE LABORATORY MANUAL FOR ELECTRICITY, and PRACTICAL PROBLEMS IN MATHEMATICS FOR ELECTRICIANS.Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.
The organization of the book and the number of cases, incidents, and experiential exercises within each part section are as follows: Part One: Managing Human Resources in Organizations (11). Part Two: People at Work (12). Part Three: Managing Employment and Performance (14). Part Four: Issues in Managing Diversity (15). Part Five: Compensation Management (10). Part Six: Employee Representation and Labor Relations (11). Part Seven: Industry-Specific Incidents and Cases -- Health Care: Lakeview Regional Hospital (9). Retailing: Qwik Home Center and Lumber Company (8). Manufacturing: Magna Electronics Company (7). Government: City of Metropolis (7).