Gene Hall has over thirty years of experience studying the change process in schools, higher education, businesses, and governments. He has been a faculty member and administrator at four universities and is on the author team of Foundations of American Education (Allyn & Bacon, 2011), and The Joy of Teaching (Allyn & Bacon, 2008). He has conducted many studies of change processes, program evaluations and implementation assessments. He also serves regularly as a change process coach for leaders and aspiring leaders.