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Tables and Figures | |
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Preface | |
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Administering Services to Older Adults | |
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What Is Administration? | |
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A Model of Administration | |
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Older Adult Service Organizations | |
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Guiding Principles for the Gerontologist Administrator | |
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Summary | |
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Learning Experience | |
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References | |
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Leadership Theory and Practice | |
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Leadership Theory | |
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Leadership Style | |
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A Practice Model of Leadership | |
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Summary | |
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Learning Experience | |
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References | |
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Management Theory and Practice | |
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Definition of Management | |
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Management Theories | |
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Techniques and Methods for the Gerontologist Manager | |
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Summary | |
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Learning Experience | |
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References | |
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The Ethics of Administration | |
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Ethical Issues Related to Older Adults | |
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Knowledge and Ethical Administration | |
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Organizational Culture and Administration | |
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Administrative Behavior | |
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Improving Ethical Behavior | |
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Summary | |
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Learning Experience | |
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References | |
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Communication and Information | |
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The Organizational Environment and Context | |
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Understanding Communication | |
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Interpersonal Communication | |
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Meetings and Presentations | |
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Written Communication | |
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Improving Communication in the Organization | |
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Summary | |
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Learning Experience | |
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References | |
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Organizing Programs and Staff | |
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Organizational Theories | |
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Organizational Structure | |
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Organizational Relationships | |
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Organizational Subgroups | |
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Summary | |
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Learning Experience | |
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References | |
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Human Resources Functions | |
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Evolving Development of Human Resources Functions | |
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Human Resources Administration | |
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Human Resources Development | |
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Summary | |
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Learning Experience | |
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References | |
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Motivation and Productivity | |
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Motivational Theory | |
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A Motivating Work Environment | |
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Motivational Methods | |
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Summary | |
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Learning Experience | |
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References | |
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Supervision and Staff Development | |
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A Model of Supervision | |
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Responsibilities of the Supervisor | |
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Supervision Styles and Types | |
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Challenges for Supervisors | |
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Summary | |
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Learning Experience | |
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References | |
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Funding Programs and Financial Management | |
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Sector Differences in Funding and Financial Management | |
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Funding Sources and Fund-Raising | |
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Financial Management | |
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Finance and Funding Electronic Technology | |
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Summary | |
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Learning Experience | |
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References | |
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Planning and Evaluation | |
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Planning | |
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Program Evaluation | |
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Summary | |
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Learning Experience | |
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References | |
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Community Relations and Volunteers | |
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Networking | |
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Public and Media Relations | |
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Boards of Directors | |
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Volunteers and Programs for Older Adults | |
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Summary | |
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Learning Experience | |
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References | |
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Organizational Renewal and Change | |
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Changing Perspective on Organizational Change | |
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Change Focus and Organizational Assessment | |
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A Change Process for Continual Renewal | |
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Organizational Development Technology | |
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Note on Organizational Renewal and Consultation | |
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Summary | |
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Learning Experience | |
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References | |
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Professional Associations | |
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Bibliography | |
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Index | |