CB3

ISBN-10: 0840058519

ISBN-13: 9780840058515

Edition: 3rd 2012

List price: $64.95
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Book details

List price: $64.95
Edition: 3rd
Copyright year: 2012
Publisher: Cengage South-Western
Publication date: 2/22/2011
Binding: Paperback
Pages: 384
Size: 8.00" wide x 10.00" long x 0.75" tall
Weight: 2.046
Language: English

Eric Harris is Chair and Associate Professor in the Department of Management and Marketing at Pittsburg State University in Kansas. He has BBA and MBA degrees from Pittsburg State University and a PhD from Oklahoma State University. Eric's professional and consulting experiences include work in advertising, sales management, healthcare marketing, and customer satisfaction assessment. He is actively engaged in research; and his work has been published in the JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, PSYCHOLOGY AND MARKETING, the JOURNAL OF BUSINESS RESEARCH, the JOURNAL OF PERSONAL SELLING AND SALES MANAGEMENT, the JOURNAL OF SERVICES MARKETING, SERVICES MARKETING QUARTERLY, the JOURNAL OF BUSINESS AND PSYCHOLOGY, and others. He also serves on the editorial review board for JOURNAL OF BUSINESS RESEARCH, JOURNAL OF MARKETING THEORY AND PRACTICE, JOURNAL OF SERVICES MARKETING, and SERVICES MARKETING QUARTERLY. His research focuses primarily on personality issues pertaining to consumer and employee behavior, customer-contact personnel, customer orientation, and sales force goal orientations. He is affiliated with a number of professional associations, including American Marketing Association, Academy of Marketing Science, Society of Marketing Advances, and Association of Collegiate Marketing Educators.

Structure and Process of Supervision
Supervision Models: Psychotherapy-based Non-Psychotherapy-based
Effective Supervision
Supervisor
Gender and Perceived Stereotypes
Theoretical Orientation, Interaction and Learning Styles
BTI Types
Negative-Harmful Supervision
Supervisee
Attachment Style
Self-presentation and Self-disclosure
Interaction and Learning Styles
Theoretical Orientation
Gender & Perceived Stereotypes
Assessment of the Trainee
Knowledge and Skills. Personal Dynamics. Formal Assessment Tools
Supervision Ethics
Legal Aspects of Supervision in Psychotherapy
Impacts of Culture and Diversity on the Supervisory Relationship and Process
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