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Preface | |
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Introduction: The Value of Facilitative Leadership for Social Workers | |
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What Is the Role of the Facilitative Leader? | |
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What Is Facilitation? | |
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Who Are Facilitative Leaders? | |
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Facilitative Leadership and the Social Work Code of Ethics | |
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Why Facilitative Leader and Not Just Facilitator? | |
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How to Be the Facilitative Leader | |
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Social Work Exercises | |
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Becoming the Facilitative Leader | |
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Preparing for a Successful Group Process | |
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How Does the Facilitative Leader Prepare? | |
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Being Aware | |
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Social Work Exercises | |
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Leadership Theories | |
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Trait Theories | |
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Innate or Learned? | |
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Neutral or Value Driven? | |
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Theory X-TheoryY | |
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Situational Leadership | |
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Transactional Leadership | |
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Transformational Leadership | |
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Adaptive Leadership | |
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Technical and Adaptive Challenges | |
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Leading With Authority and Leading Without Authority | |
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Social Work Exercises | |
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Leadership Ethics for Social Workers | |
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Facilitative Leadership From the Social Work Perspective | |
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Inclusion | |
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Strengths-Based Leadership | |
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Power-Over Versus Power-With | |
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Oppression and Social Justice | |
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Empowerment | |
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Social Work Exercises | |
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How Groups Work | |
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The Phases of Group/Team Development | |
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What Makes Groups Effective? | |
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Balancing Process and Content | |
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Groupthink | |
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Social Work Exercises | |
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The Facilitative Leader's Skill Set: Building Competence | |
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Listening With Intent | |
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Acting With Intent | |
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Knowing the Difference Among Chairing, Training, and Facilitating | |
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Valuing Cultural Diversity | |
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Ensuring and Affirming Voice | |
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Having Good Tools | |
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Knowing When the Group Has Completed Its Tasks | |
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Social Work Exercises | |
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Organizing Groups | |
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Establishing Ground Rules (Norms) | |
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Building an Agenda | |
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Exploring Dialogue | |
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How Groups Make Decisions | |
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Making Space Work for the Group | |
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Social Work Exercises | |
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Guidelines for Group Process Observation | |
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What to Observe | |
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Knowing Your Own Biases | |
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Understanding When to Confront Conflict | |
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Social Work Exercises | |
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Intervening as a Group Facilitator: Addressing Voice, Privilege, and Power | |
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How to Intervene in Group Process | |
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Observation and Intervention | |
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Preventative Maintenance Works Best | |
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Social Work Exercises | |
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Evaluating Facilitative Leadership | |
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How Will We Know if Facilitative Leadership Is Working? | |
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What Impacts Should We Expect? | |
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Evaluating Facilitative Leadership Through the Lens of Social Work Ethics | |
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Social Work Exercises | |
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Conclusion and Recommendations | |
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Recommendations From Facilitative Leaders | |
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Conclusion | |
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Tool Kit for the Facilitative Leader Options for Social Workers | |
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Appreciative Inquiry | |
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Ball of Yarn Two: Celebrations and Appreciations | |
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Brainstorming (How to Think Things Up) | |
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Concurrent Exploring | |
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Creative Thinking: 1,001 Ways to Use a Paperclip | |
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Feedback Loops | |
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Force Field Analysis | |
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Icebreakers | |
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The Miracle Question | |
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Nameplate Exercise | |
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Pluses and Wishes | |
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Rotating Rounds | |
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Sample Agenda | |
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Scaling | |
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Sequenced Sharing | |
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Success Matrix | |
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SWOC (Formally Known as SWOT) for Facilitative Leaders | |
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Turning Off the Volume | |
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Index | |