New Supervisor's Survival Manual

Name: New Supervisor's Survival Manual
Availability: InStock
ISBN: 9780814470275

ISBN-10: 0814470270

ISBN-13: 9780814470275

Edition: 1999

Authors: William A. Salmon

List price: $18.95

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The New Supervisor's Survival Manual provides reassuring advice and real-world skills for anyone faced with the challenge of becoming a supervisor.

Book details

List price: $18.95
Copyright year: 1999
Publisher: AMACOM
Publication date: 11/9/1998
Binding: Paperback
Pages: 256
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.880

William A. Salmon (Woodbury, CT) is a management consultant and writer. Formerly an executive at Girard Bank (Mellon Bank East) and W. K. Gray & Associates, he is the author of several books, audio and video programs, and articles on management and training, including the New Supervisors Survival Manual and Office Politics for the Utterly Confused.



Introduction: The Role of a Supervisor



The Challenge of Being a Supervisor



Understanding What's Expected of You



Learning Written and Unwritten Rules



Motivation: Getting Commitment From Others



Setting Goals and Priorities



Communication



Delegation



Decision Making



Problem Solving



Coaching and Feedback



Performance Appraisal and Development



Conducting Effective Meetings



Evaluating and Managing Your Own Performance


Index