HR from the Heart Inspiring Stories and Strategies for Building the People Side of Great Business

ISBN-10: 0814407560

ISBN-13: 9780814407561

Edition: 3rd 2003

Authors: Libby Sartain, Martha I. Finney

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This text equips human resources professionals with the tools to create a genuine synergy between their own professional goals and the business objectives of their employees.
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Book details

List price: $24.95
Edition: 3rd
Copyright year: 2003
Publisher: Amacom
Publication date: 4/28/2003
Binding: Hardcover
Pages: 256
Size: 6.50" wide x 9.50" long x 1.00" tall
Weight: 1.430

Foreword
Acknowledgments
Introduction
Your Own Career Is Your Best HR Asset
HR Is a Calling
What's Love Got to Do with It?
The Sacred Trust That Is HR
Lessons Learned from the School of Hard Knocks
Six Essential Ingredients of Every Great HR Career
Sure It Looks Great, But Does It Fit?
Not Everyone Will Be President of Your Fan Club
Great Relationships Are More About What You Give Than What You Get
Pull Up a Chair ... (How to Know You're Really Ready for a Seat at the Table)
... And Have a Seat (What to Do Once You Finally Get There!)
From the Heart Doesn't Mean From the Bleeding Heart
No Fear: Credibility and Confidence
Know Your Stuff and Know That You Know Your Stuff (And Don't Let Anyone Tell You Otherwise)
Just Because They're the Experts Doesn't Make Them More Right Than You
Question Authority
Start Your Own Hole-in-the-Wall Gang
The Dais of Our Lives
Take Charge of Your HR Career
Can This Marriage Be Saved?
How to Know When It's Time to Leave
How to Get a Job That Is Far Better than the One You Wanted
Is That New Job You're Considering in an HR-Friendly Company?
Welcome Aboard! (And Watch Your Step!)
HR Is Your Company's Best Asset
Building a From-the-Heart HR Function--And a World-Class Organization, While You're at It
It's About People, Not Widgets!
The Nuts and Bolts of the Talent Machine
HR Does Not Create Culture
Internal Branding: The Enchanting Power of the People Promise
The Power of People to Make Your HR Branding Work
Who Is Really HR's Customer?
How to Make Your Company a Great Customer Service Company
Eight Ways to Sell the Value of Your Department
The Truth Behind Those Best Employers Lists: This Ain't No Beauty Contest!
Congratulations! You May Have Already Won!
A Day in the Life of HR
Show Them the Money!
Using Benefits to Build Relationships
Recognition, Rewards, Fun: The Triple Crown of Employee Engagement
Managing Expectations
Soothing the Savage Skeptic
The Most Important HR Policy: Throw Out the Policy Manual (And Build Strong Managers Instead)
Diversity Should Be From the Heart--Not Just by the Book
Use Your People Expertise to Create Successful Mergers and Acquisitions
"In the Unlikely Event of an Emergency"
Judgment Day Made Simple and Painless
Parting Company
The Time to Plan for Layoffs Is Before You Do the Hiring
... And Then Someone Said, "No Good Deed Goes Unpunished"
You Are the Keeper of the HR Ethics
Conclusion: How Do We Get There From Here?
Recommended Reading List
Index
About the Authors
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