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Working in Health Care What You Need to Know to Succeed

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ISBN-10: 0803609655

ISBN-13: 9780803609655

Edition: 2nd 2002 (Revised)

Authors: Michael W. Drafke

List price: $46.95
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Description:

Your students have the technical competency needed for a health-care career, but are they prepared for the real work world? Few people really understand how management works, the role of the manager, or how to foster effective coworker relationships. Written by a health and business educator, this friendly book addresses topics from the employee's perspective. It provides the information students need on management and organizational styles and effective communication skills, while guiding them toward a greater understanding of the working world, how it affects them, and how to succeed in a health-care career. How health-care organizations functionHow to work well with othersHow management…    
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Book details

List price: $46.95
Edition: 2nd
Copyright year: 2002
Publisher: F. A. Davis Company
Publication date: 3/4/2002
Binding: Paperback
Pages: 210
Size: 8.50" wide x 11.00" long x 1.25" tall
Weight: 1.188
Language: English

Why People Work
What Is Work?
Why People Work
Theories of Work
Summary
References
The Work Environment
The Physical Work Environment
The Mental Work Environment
Summary
References
Communication: Verbal and Nonverbal
Nonverbal Communication
Verbal Communication
Gender Differences
General Employee Communications
Conflict Management
Summary
References
Economics and Health Care
The Four General Economic Models
Health Care Economics
Employee Economics
Summary
References
Appendix
Management: Why It Is Needed; Learning to Live With It
Management's Role
Management Principles
Classical Management
Behavioral Management
The Management Continuum
Management for Health Care
The Formal Organization
The Informal Organization
The Middle Manager's Dilemma
The Manager's Role
Self-Management
Summary
References
The Informal Organization
What Is the Informal Organization?
Why People Join Informal Organization Groups
Joining Informal Organization Groups
Summary
References
Performance Evaluations
Common Criteria
Preparing for an Evaluation
Evaluator Bias
Possible Responses
Summary
References
Management Decisions: Understanding and Coping With Them
The Decision-making Process
Coping with Decisions
Classifying Decisions
Summary
References
Understanding Motivation
Motivational Theorists
A Manager's View
A Manager's View
Summary
References
Change
How Resistance to Change Is Shown
Causes of Resistance to Change
How Change Is Accomplished
Coping with Change
Summary
References
Job Satisfaction
Intrinsic Factors of Job Satisfaction
Extrinsic Factors of Job Satisfaction
Personal Factors of Job Satisfaction
Management's View
Summary
References
Introduction to Stress
Understanding Stress
Causes of Stress
Work-Related Stress Reactions
Stress Management
Summary
References
Becoming Employed
Preparing a Resume and Cover Letter
Methods of Job Searching
Successful Interviewing
Summary
References
Index
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