PC Help Desk in a Book The Do-it-Yourself Guide to PC Troubleshooting and Repair

ISBN-10: 0789727560

ISBN-13: 9780789727565

Edition: 2003

List price: $29.99
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Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where Rx for Your PC comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. With new PC sales slumping in Q4 2001 and expectations for continuing sales plummet, more PC users-particularly home and small business users-will be looking to retread their existing PCs. This means more than ever, end users are performing cost-effective upgrades, repairing fouled Windows installations, and squeezing out a little more performance from a slow Internet connection in lieu of purchasing new computers.
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Book details

List price: $29.99
Copyright year: 2003
Publisher: Que
Publication date: 11/4/2002
Binding: Paperback
Pages: 576
Size: 7.25" wide x 8.75" long x 1.25" tall
Weight: 2.046
Language: English

Symptom Tables
Troubleshooting Flowcharts
Display and Audio Flowcharts
Internet and Network Problems Flowcharts
Peripheral Problems Flowcharts
Printer and Scanner Problems Flowcharts
Storage Media and Device Problems Flowhcharts
Windows and Application Problems Flowcharts
PC Anatomy
Dissecting Your Computer
The Outside Story of Typical Computers
Inside a Typical PC
BIOS Setup
Preventing ESD
Hardware Resources
Using Your Computer's Anatomy for Troubleshooting
Troubleshooting a Windows Installation
Startup Problems
Shutdown Problems with Windows
Problems with Programs and Applications
Windows Limitations
Keeping Your Windows Installation Healthy
Internet and Online Problems
The Sources of Problems with Internet Connections
Troubleshooting Missing or Outdated Software Components
How Internet Connections Are Configured
Using TCP/IP Diagnostics to Troubleshoot Your Connection
Troubleshooting Storage Devices
Overview of Drive Installation and Preparation Tasks
Troubleshooting Drive Detection Problems
Preparing a Hard Disk for Use
Troubleshooting Booting Problems
Solving UDMA Mode Problems with ATA/IDE Drives
Solving Problems with Writeable CD and DVD Media
Troubleshooting Your Printer
Printer Types, Technologies, and Common Problems
Printer Does Not Print
Anatomy of an Inkjet Printer
Anatomy of a Laser/LED Printer
Understanding Your Printer's Properties Sheets
Troubleshooting Gibberish Output
Troubleshooting Display, Audio, and Multimedia Problems
Troubleshooting Monitor and Display Adapter Problems
Troubleshooting Sound Problems
Troubleshooting Multimedia Problems
Troubleshooting Input Devices
Common Input Devices
Fixing Problems with Input Devices
Troubleshooting Scanner Problems Not Related to Port Issues
Troubleshooting Your Network
Troubleshooting Network Hardware
Troubleshooting a Shared Internet Connection
Troubleshooting Memory Problems
Troubleshooting Memory Bottlenecks
Upgrading System Memory
Troubleshooting Defective Memory or Memory Sockets
Troubleshooting Processors and Motherboards
How Processors Can Fail
How Motherboards Can Fail
Troubleshooting Motherboard and Processor Upgrades
Troubleshooting Power Supplies
Why Power Supplies Fail
Determining You Have a Power Supply Problem
Replacing Your Power Supply
Powerline Protection
Solving Application Software Problems
Why Application Software Can Fail
Problems with Applications' Default Settings
The Unworkable Application
Appendix A
Using Windows Diagnostic Tools
Control Panel
Using Device Manager
Using the Windows XP Hardware Troubleshooter
Other Windows Diagnostic, Reporting, and Repair Tools
Troubleshooting System Resource Shortages in Windows 9x/Me
Appendix B
The Philosophy of Troubleshooting
The Troubleshooting Process
Summarizing the Troubleshooter's Philosophy
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