Social Intelligence The New Science of Success

ISBN-10: 0787979384

ISBN-13: 9780787979386

Edition: 2006

Authors: Karl Albrecht

List price: $24.95
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What2s Your Social I.Q.? "Everyday I meet leaders with very high mental IQ2s and very low social IQ2s. Social Intelligence shows why it is important to have both! It is filled with wonderful stories and examples that show what social intelliegence is and, more important, how to develop yours. This book is recommended reading for any leader and any coach." -Marshall Goldsmith, co-editor, The Leader of the Future and Global Leadership "In Social Intelligence Karl Albrecht engages us in a lively, insightful, and compelling exploration of the most crucial of human competencies. Full of real-life examples, a memorable framework, and practical tools and skills, Social Intelligence is a must-have guide for navigating our way through the sometimes mystifying, sometimes hilarious, and always stimulating world of person-to-person interactions. You will laugh, nod, go 2hmmm,2 and just plain enjoy yourself. Hurry up and buy this book. You2ll want to read it before your next encounter with a fellow human." -Jim Kouzes, co-author, The Leadership Challenge "The constant interaction between human beings is a complex, dynamic phenomenon. Powerfully convincing, Albrecht2s Social Intelligence brilliantly adds another facet of understanding to why some succeed with people and others don2t. His S.P.A.C.E. interaction theory was especially fascinating. What a remarkable contribution!" -Stephen R. Covey, author, The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness "Karl Albrecht pulls from a lifetime of experience to make his model come to life. He is a master storyteller, and pulls on his eclectic knowledge of films, politics, and even Popeye to get his points across. You will dog-ear and highlight every other page!" -Beverly L. Kaye, co-author, Love 2Em or Lose 2Em: Getting Good People to Stay and Love It, Don2t Leave It: 26 Ways to Get What You Want at Work
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Book details

List price: $24.95
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/28/2005
Binding: Hardcover
Pages: 304
Size: 6.50" wide x 9.50" long x 1.25" tall
Weight: 1.100
Language: English

Karl Albrecht is a world-renowned thinker, speaker, and author on organizational and individual effectiveness. He is chairman of Karl Albrecht International and has provided consulting services and seminars in Europe, Asia, South America, the Middle East, and Australia, as well as throughout the U.S. His many books include: Service America! (coauthored with Ron Zemke), The Only Thing That Matters, and The Northbound Train. He lives in San Diego, California.

A Different Kind of "Smart"
OldWine in New Bottles?
Going Beyond IQ
EI, SI, or Both?
From Toxic to Nourishing
Blind Spots, Lenses, and Filters
Social Halitosis, Flatulence, and Dandruff
The "Dilbert" Factor
Can We Become a Socially Smarter Species?
S.P.A.C.E.: The Skills of Interaction
"S" Stands for Situational Awareness
Situational Dumbness and Numbness
Ballistic Podiatry: Making the Worst of a Situation
Reading the Social Context
What to Look For
The Proxemic Context
The Behavioral Context
The Semantic Context
Navigating Cultures and Subcultures
Codes of Conduct: Violate the Rules at Your Peril
Building the Skills of Situational Awareness
"P" Stands for Presence
Being There
Is Charisma Over-Rated?
Do Looks Matter?
Reading (and Shaping) the "Rules of Engagement"
The Ugly American Syndrome
More ofYou, Less of Me
A Case of Attitude
Building the Skills of Presence
"A" Stands for Authenticity
Take a Tip from Popeye
It's a Beautiful Day in the SI Neighborhood
The Snap-On Smile: Can You Fake Sincerity?
Left-Handed Compliments
The Puppy Dog Syndrome
Narcissism: It's Really All About Me
Head Games, Power Struggles, and Manipulation
Building the Skills of Authenticity
"C" Stands for Clarity
A Way with Words
Hoof-in-Mouth Disease: Sometimes Silence Works Best
Role-Speak and Real-Speak
Helicopter Language and Elevator Speeches
"Clean" Language and "Dirty" Language
Verbal Bludgeons
Taking a Brain for a Walk
The Power of Metaphor
E-Prime: the Language of Sanity
Building the Skills of Clarity
"E" Stands for Empathy
What Destroys Empathy?
What Builds Empathy?
The Platinum Rule
The Irony of Empathic Professions
L.E.A.P.S.: Empathy by Design
Empathy in Four Minutes
Building the Skills of Empathy
Assessing and Developing SI
Assessing Your Interaction Skills
Self-Awareness: Seeing Yourself as Others See You
Assessing Your Interaction Style: Drivers, Energizers, Diplomats, and Loners
The Strength-Weakness Irony
Priorities for Improvement
SI in the World of Work: Some Reflections
The Real and Legal Consequences of Social Incompetence
Cultures of Conflict and Craziness
Hierarchies, Testosterone, and Gender Politics
Getting it Right at Work and Wrong at Home
The Diversity Puzzle
Ritual, Ceremony, and Celebration
Positive Politics: Getting Ahead with Your Value System Intact
SI in Charge: Thoughts on Developing Socially Intelligent Leaders
The S.O.B. Factor
Executive Hubris: Its Costs and Consequences
Best Boss, Worst Boss
P.O.W.E.R.: Where It Comes From, How to Get It
How the Worst Bastards on the Planet Get and Keep Power
The Algebra of Influence
S.P.I.C.E.: Leading When You're Not In Charge
SI and Conflict: Thoughts About Getting Along
The Double Spiral of Conflict
Why Argue?
Crucial Conversations
Added Value Negotiating
Epilogue: SI and the Next Generation: Who's Teaching Our Kids?
Our Children Are Not Our Children
The (Only) Ten Basic News Stories
Anxiety Drives Attention
Breaking the Addiction to Television
The Buying of Our Babies
Video Games: The New Sandlot
Teachers, Parents, or Neither?
Belonging or Be Longing?
The S.P.A.C.E. Solution for Schools
A Prescription for SI at Every Age
About the Author
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