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| Preface | |
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| The Author | |
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| Getting Started | |
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| Understanding Technology Planning | |
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| Technology Plan Pyramid | |
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| Planning and the Technology Implementation Cycle | |
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| Technology Implementation Cycle | |
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| Total Cost of Ownership in Relationship to Actions Chosen | |
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| Assessing Organizational Readiness | |
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| Triangle of Constraints | |
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| Addressing Resistance | |
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| Planning the Plan | |
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| Managing the Process | |
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| Decision Log | |
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| Actions Required (AR) Log | |
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| Building the Planning Team | |
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| Process-Responsibility Matrix | |
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| Leadership Roles and Responsibilities | |
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| Working with Consultants and Volunteers | |
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| Developing Your Technology Plan | |
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| Front Matter | |
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| Cupertino Community Services: Front Matter | |
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| Background Information | |
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| Services for Brain Injury: Background Information | |
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| San Jose Repertory Theatre: Background Information | |
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| Diabetes Society of Santa Clara Valley: Background Information | |
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| Business Analysis | |
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| Budget Reminder | |
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| Timeline Reminder | |
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| Cupertino Community Services: Business Analysis | |
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| Diabetes Society of Santa Clara Valley: Business Analysis | |
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| San Jose Repertory Theatre: Business Analysis | |
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| Girl Scouts of Santa Clara County: Business Analysis | |
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| Diabetes Society of Santa Clara Valley: Business Analysis | |
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| Network Services | |
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| Parents Helping Parents, Inc.: Network Services | |
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| Child Care Coordinating Council of San Mateo County, Inc.: Network Services | |
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| Hope Rehabilitation Services: Network Services | |
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| Girl Scouts of Santa Clara County: Network Services | |
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| Services for Brain Injury: Network Services | |
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| Girl Scouts of Santa Clara County: Network Services | |
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| Equipment Narrative and Table | |
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| Youth Science Institute: Equipment Table | |
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| San Jose Repertory Theatre: Equipment Table | |
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| Junior Achievement of the Bay Area, Inc.: Equipment Narrative | |
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| Clara Mateo Alliance, Inc.: Equipment Narrative | |
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| Hardware Inventory: Computers | |
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| Hardware Inventory: Peripherals | |
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| Hardware Inventory: Servers | |
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| Software Narrative and Table | |
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| Youth Science Institute: Software Table | |
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| Cupertino Community Services: Software Table | |
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| Cupertino Community Services: Software Narrative | |
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| Junior Achievement of the Bay Area, Inc.: Software Narrative | |
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| Cupertino Community Services: Software Narrative | |
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| Software Inventory | |
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| Network: LAN/WAN Narrative, Inventories, and Diagrams | |
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| Presentation Center: LAN/WAN Narrative and Inventory | |
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| Hope Rehabilitation Services: LAN/WAN Narrative and Diagram | |
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| Hope Rehabilitation Services: LAN/WAN Diagram | |
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| Child Care Coordinating Council of San Mateo County, Inc.: LAN/WAN Diagram | |
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| Unnamed Nonprofit: Site Plan Diagram | |
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| EMQ Children and Family Services: Site Plan Diagram | |
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| LAN/WAN Equipment Inventory | |
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| Other Technologies | |
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| Parents Helping Parents, Inc.: Other Technologies | |
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| American Red Cross, Santa Clara Valley Chapter: Other Technologies | |
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| Cupertino Community Services: Other Technologies | |
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| Other Technologies Inventory | |
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| Facilities Plan | |
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| Hope Rehabilitation Services: Facilities Plan | |
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| Clara Mateo Alliance, Inc.: Facilities Plan | |
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| Security Plan | |
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| Junior Achievement of the Bay Area, Inc.: Security Plan | |
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| Parents Helping Parents, Inc.: Security Plan | |
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| Technology Support Plan | |
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| San Jose Repertory Theatre: Technology Support Plan | |
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| Cupertino Community Services: Technology Support Plan | |
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| San Jose Repertory Theatre: Technology Support Plan | |
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| Training Plan | |
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| Presentation Center: Training Plan | |
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| Training Plan Matrix | |
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| Evaluation and Continuous Improvement Strategy | |
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| Mission Hospice, Inc.: Evaluation and Continuous Improvement Strategy | |
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| Services for Brain Injury: Evaluation and Continuous Improvement Strategy | |
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| Acceptable Use Policy | |
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| Junior Achievement of the Bay Area, Inc.: Acceptable Use Policy | |
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| San Jose Repertory Theatre: Acceptable Use Policy | |
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| Budget | |
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| San Jose Repertory Theatre: Budget | |
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| Presentation Center: Budget | |
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| Technology Budget | |
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| Implementation Timeline | |
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| Services for Brain Injury: Implementation Timeline | |
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| Child Care Coordinating Council of San Mateo County, Inc.: Implementation Timeline | |
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| Hope Rehabilitation Services: Implementation Timeline | |
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| Appendixes | |
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| Girl Scouts of Santa Clara County: Appendix | |
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| Parents Helping Parents, Inc.: Appendix | |
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| Preparing the Document | |
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| What's Next? | |
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| Managing Organizational Change | |
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| Funding and In-Kind Donations | |
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| Revisiting the Technology Plan | |
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| Resources | |
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| Comprehensive Technology Plan Outline | |
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| Flowchart Symbols | |
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| Technology Plan Checklist | |
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| Glossary of Terms | |
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| Where to Go for More Information | |
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| Index | |