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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| The Authors | |
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| The Moral Ecology of Health Care Organizations | |
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| Organizational Theory, Culture, and Psychology: Tools for Organizational Ethics | |
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| Organizational Support for Ethical Behavior | |
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| Corporate Compliance and Integrity Programs: The Uneasy Alliance Between Law and Ethics | |
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| Managing Human Resources | |
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| Conflicts of Interest | |
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| Discretion and Control | |
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| Evaluating the Moral Life of an Organization: The Case of Resource Allocation Policies | |
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| Resource Allocation and Utilization: Structural Issues | |
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| Mission and the Bottom Line | |
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| Cases | |
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| The Waiting Room | |
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| Nursing Strikes | |
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| A Gift, or an Obligation? | |
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| Obligations for Adequate Health Care Coverage | |
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| A Manager's Dilemma in Hiring | |
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| Conflict of Interest, or Just a Great Lunch? | |
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| Organizations and Spousal Equivalent Benefits | |
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| Organizational Teflon: Making Sure the Case Doesn't Stick | |
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| Investment Policy | |
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| Compassionate Sedation, or Euthanasia? Compassionate Communication, or Deceit? | |
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| Ethical Considerations in Charting | |
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| Executive Use of Discretionary Funds: The Bonus Pool | |
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| Integrating Spirituality in the Health Care Setting | |
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| Alternative and Complementary Medicine | |
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| Overstepping the Bounds of Expertise | |
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| Marketing Products and Practicing Medicine | |
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| Following the Rules, or Using Them as a Smokescreen? | |
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| Organizational Advancement and Corporate Compliance | |
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| The Compliance Officer and the Ethics Committee | |
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| Aggressive Accounting | |
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| Appendixes | |
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| Joint Commission on Accreditation of Healthcare Organizations | |
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| Patients' Rights and Organization Ethics | |
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| Managing Staff Requests | |
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| Sample Ethics Statements | |
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| American College of Healthcare Executives Ethical Policy Statement | |
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| Moral Commitments Guiding Organizational Conduct | |
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| Advocate Health Care Ethics Statement | |
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| Sample Catholic Hospital Organizational Ethics Statement | |
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| The Hospital Medical Center Statement of Organizational Ethics | |
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| American College of Healthcare Executives: Code of Ethics | |
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| Partnership Health Care: Conflict of Interest Policy | |
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| Recommended Reading | |
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| Index | |