IT Consultant A Commonsense Framework for Managing the Client Relationship
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Description: Become a successful information technology consultant! This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet your client's business needs. Using an organized, common sense approach based on his 15 years experience as an IT consultant, Rick Freedman presents this landmark method for partnering with clients, collecting and analyzing data, creating recommendations, and delivering business benefits to clients. You'll learn how to: Develop rewarding and mutually beneficial client relationships Help clients visualize the end product of IT systems consulting projects Negotiate projects that have clear goals, specifications, budgets, and schedules Market proposals to executives, managers, and users Plus, the accompanying CD-ROM provides you with customizable job aids for use in your own work. Never again will you be simply a "technician-for-hire." Whether you're a newcomer to consulting or a seasoned professional, The IT Consultant provides you with a blueprint for developing your advisory skills, providing quality services, and building successful client relationships.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $55.00
Copyright year: 2000
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/17/2000
Size: 8.50" wide x 9.75" long x 1.25" tall
|The Profession of Consulting||p. 1|
|The Business of Advice||p. 5|
|The IT Consulting Skill Set||p. 15|
|The IT Consulting Framework||p. 25|
|Approach the Client||p. 31|
|Negotiate the Relationship||p. 47|
|Visualize Success||p. 65|
|Understand the Client's Situation||p. 79|
|Design Solution Options||p. 107|
|Collaborate to Select Solutions||p. 143|
|Deliver Business Results||p. 153|
|Developing Superior Consulting Skills||p. 183|
|Delivering the Full Value||p. 185|
|Troubleshooting the Consulting Relationship||p. 203|
|A Blueprint for Development||p. 209|
|Sample Request for Proposal: CapState Chemical Corporation Relocation Project||p. 227|
|Sample Proposal: Superior Systems Proposal for CapState Relocation Project||p. 233|
|Sample Communication Plan: Superior Systems Communication Plan for CapState Relocation Project||p. 243|
|Sample Project Plan: CapState Relocation Project Plan||p. 249|
|About the Author||p. 273|
|About the CD-ROM||p. 274|
|Table of Contents provided by Blackwell. All Rights Reserved.|