IT Consultant A Commonsense Framework for Managing the Client Relationship

ISBN-10: 0787951730

ISBN-13: 9780787951733

Edition: 2000

Authors: Rick Freedman

List price: $55.00
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Become a successful information technology consultant! This is the only book on the market that will teach you the crucial "soft skills" of communication, facilitation, and presentation, plus a methodology for applying IT analysis skills to meet your client's business needs. Using an organized, common sense approach based on his 15 years experience as an IT consultant, Rick Freedman presents this landmark method for partnering with clients, collecting and analyzing data, creating recommendations, and delivering business benefits to clients. You'll learn how to: Develop rewarding and mutually beneficial client relationships Help clients visualize the end product of IT systems consulting projects Negotiate projects that have clear goals, specifications, budgets, and schedules Market proposals to executives, managers, and users Plus, the accompanying CD-ROM provides you with customizable job aids for use in your own work. Never again will you be simply a "technician-for-hire." Whether you're a newcomer to consulting or a seasoned professional, The IT Consultant provides you with a blueprint for developing your advisory skills, providing quality services, and building successful client relationships.
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Book details

List price: $55.00
Copyright year: 2000
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/17/2000
Binding: Paperback
Pages: 288
Size: 8.50" wide x 9.75" long x 1.25" tall
Weight: 1.848
Language: English

The Profession of Consultingp. 1
The Business of Advicep. 5
The IT Consulting Skill Setp. 15
The IT Consulting Frameworkp. 25
Approach the Clientp. 31
Negotiate the Relationshipp. 47
Visualize Successp. 65
Understand the Client's Situationp. 79
Design Solution Optionsp. 107
Collaborate to Select Solutionsp. 143
Deliver Business Resultsp. 153
Developing Superior Consulting Skillsp. 183
Delivering the Full Valuep. 185
Troubleshooting the Consulting Relationshipp. 203
A Blueprint for Developmentp. 209
Conclusionp. 221
Sample Request for Proposal: CapState Chemical Corporation Relocation Projectp. 227
Sample Proposal: Superior Systems Proposal for CapState Relocation Projectp. 233
Sample Communication Plan: Superior Systems Communication Plan for CapState Relocation Projectp. 243
Sample Project Plan: CapState Relocation Project Planp. 249
Bibliographyp. 253
Indexp. 257
About the Authorp. 273
About the CD-ROMp. 274
Table of Contents provided by Blackwell. All Rights Reserved.
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