| |
| |
Introduction | |
| |
| |
| |
The Human Resource Profession | |
| |
| |
What Is Human Resource Management? | |
| |
| |
The Changing Role of Human Resources | |
| |
| |
Professional Associations | |
| |
| |
Professional Certifications | |
| |
| |
Professional Conduct | |
| |
| |
Elements of Effective HR Programs | |
| |
| |
HR Practices in Different Employment Sectors | |
| |
| |
Building the HR Department | |
| |
| |
Understanding Organization Functions | |
| |
| |
Tying HR Plans to Organizational Needs | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
The Impact of Employment Law on HR Practice | |
| |
| |
The Sources of Legal Requirements | |
| |
| |
Equal Employment Opportunity | |
| |
| |
Laws Enforced by the EEOC | |
| |
| |
Federal Contractors and Subcontractors | |
| |
| |
Immigration | |
| |
| |
Compensation and Benefits | |
| |
| |
Safety and Health | |
| |
| |
Employee and Labor Relations | |
| |
| |
Labor-Management Relations Law | |
| |
| |
Common Law Doctrines | |
| |
| |
State and Local Legislation | |
| |
| |
Summary of Federal Employment Laws | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building a Staffing Plan | |
| |
| |
Strategic Foundation | |
| |
| |
Speaking the Language of Business Strategy | |
| |
| |
Identify Job Needs | |
| |
| |
Recruiting Strategy | |
| |
| |
Operational Responsibilities | |
| |
| |
Job Analysis | |
| |
| |
Job Descriptions | |
| |
| |
Sourcing Candidates | |
| |
| |
Hiring Procedures | |
| |
| |
Employee Exit Procedures | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building the Compensation Plan | |
| |
| |
Compensation Strategy | |
| |
| |
Compensation Philosophy | |
| |
| |
Financial Constraints | |
| |
| |
Total Rewards | |
| |
| |
Framework for Administering Compensation | |
| |
| |
Operational Responsibilities | |
| |
| |
Job Evaluation | |
| |
| |
Creating Pay Grades and Ranges | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building a Safe and Secure Workplace | |
| |
| |
Strategic Foundation | |
| |
| |
Operational Responsibilities | |
| |
| |
Workplace Health Issues | |
| |
| |
Workplace Health Programs | |
| |
| |
Workplace Safety Issues | |
| |
| |
Workplace Security Issues | |
| |
| |
Working with OSHA | |
| |
| |
OSHA Inspections | |
| |
| |
Safety and Health Plans | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building the Employee Relations Program | |
| |
| |
Strategic Foundation | |
| |
| |
Organizational Culture | |
| |
| |
Retention Programs | |
| |
| |
Unions and Labor Relations | |
| |
| |
Operational Responsibilities | |
| |
| |
On-Boarding | |
| |
| |
Conducting Workplace Investigations | |
| |
| |
Disciplinary Actions | |
| |
| |
Resolving Disputes | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building the Communication Plan | |
| |
| |
Strategic Foundation | |
| |
| |
Why Create a Strategy? | |
| |
| |
Developing the Strategy | |
| |
| |
Operational Responsibilities | |
| |
| |
Communication Methods | |
| |
| |
Communication Training | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building Training and Development Programs | |
| |
| |
Strategic Foundation | |
| |
| |
Hire Skills or Train Employees: Making the Decision | |
| |
| |
Organization Development | |
| |
| |
Operational Responsibilities | |
| |
| |
The ADDIE Model | |
| |
| |
Common Training Topics | |
| |
| |
Administrative Responsibilities | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Building a Performance Management Plan | |
| |
| |
Strategic Foundation | |
| |
| |
Operational Responsibilities | |
| |
| |
Communicating Performance Expectations | |
| |
| |
Managing Performance | |
| |
| |
Performance Appraisals | |
| |
| |
Administrative Responsibilities | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Strategic Human Resource Management | |
| |
| |
Strategic Management | |
| |
| |
Strategic Planning | |
| |
| |
Organization Structures | |
| |
| |
Organization Life Cycles | |
| |
| |
Strategic HR Management | |
| |
| |
HR Planning | |
| |
| |
HR Audits | |
| |
| |
HRIS Systems | |
| |
| |
Policies, Procedures, and Work Rules | |
| |
| |
Employee Handbooks | |
| |
| |
Global HRM | |
| |
| |
Metrics | |
| |
| |
Terms to Know | |
| |
| |
Review Questions | |
| |
| |
| |
Answers to Review Questions | |
| |
| |
Chapter 1 | |
| |
| |
Chapter 2 | |
| |
| |
Chapter 3 | |
| |
| |
Chapter 4 | |
| |
| |
Chapter 5 | |
| |
| |
Chapter 6 | |
| |
| |
Chapter 7 | |
| |
| |
Chapter 8 | |
| |
| |
Chapter 9 | |
| |
| |
Chapter 10 | |
| |
| |
| |
FairPay Exemption Regulations Effective August 23, 2004 | |
| |
| |
White Collar Exemption Status | |
| |
| |
Salary Basis | |
| |
| |
Fee Basis | |
| |
| |
Salary Deductions | |
| |
| |
Exemption Categories | |
| |
| |
Nonexempt Employees | |
| |
| |
| |
Resources | |
| |
| |
Strategic Management | |
| |
| |
Workforce Planning and Employment | |
| |
| |
Human Resource Development | |
| |
| |
Compensation and Benefits | |
| |
| |
Employee and Labor Relations | |
| |
| |
Occupational Health, Safety, and Security | |
| |
| |
Glossary | |
| |
| |
Index | |