Greg Jankowski is the Customer Satisfaction Manager at SolidWorks corporation. He is a veteran (translation: been doing this longer than he cares to admit) in the CAD industry with experience using SolidWorks, ProEngineer, and Computervision CAD systems in a variety of mechanical design and developmental positions. Greg was the Principal at CIMCO, a SolidWorks Solution Partner since SolidWorks 95. Greg is the author of the book SolidWorks for AutoCAD Users and the e-book Exploring SolidWorks. In addition, he authored and developed the SolidWorks workstation benchmark. He is also the author of the Cadalyst magazine column "Solid Thinking" and is a regular columnist for the SolidWorks Express… newsletter.Richard Doyle is the User Community Coordinator at SolidWorks, responsible for helping SolidWorks user groups grow and thrive. A SolidWorks user since 1997, Richard has 29 years of experience in the field of mechanical drafting and design, including 22 years spent working with CAD. As one of the original founding members of the SolidWorks User Group Network (SWUGN) committee, Richard has spent a good deal of time helping to keep SolidWorks users informed and educated and enjoying the benefits of working with 3D CAD.