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| Introduction | |
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| Why You Need This Book | |
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| About This Book | |
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| Conventions Used in This Book | |
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| Foolish Assumptions | |
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| How This Book Is Organized | |
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| Icons Used in This Book | |
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| Where Do I Go from Here? | |
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| Getting Started | |
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| Giving a Speech | |
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| Finding Out What You Need to Know | |
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| Developing Your Speech | |
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| Polishing It Off | |
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| Delivering a Speech | |
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| Preparing for Special Speaking Situations | |
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| The Parts of Ten | |
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| Getting Ready to Speak | |
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| Making Important Preparations | |
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| Analyzing Your Audience | |
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| Relating to Your Audience | |
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| Making the Most of Research | |
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| Gathering Sources | |
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| Getting Someone Else to Do Your Research--For Free | |
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| Researching on the Web | |
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| Organizing Your Speech | |
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| Selecting Material to Include | |
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| Following Patterns of Organization | |
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| Creating Your Outline | |
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| Timing | |
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| Organizing Your Speech Effectively | |
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| Preparing Your Speech | |
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| Body Building: Strengthening the Content of Your Speech | |
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| Making Appeals to Your Audience | |
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| Finding Solid Forms of Support | |
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| Getting Off on the Right Foot: Introductions | |
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| Discovering What the Introduction Must Do | |
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| Creating the Perfect Introduction | |
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| Getting Started in Fifteen Fabulous Ways | |
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| All's Well That Ends Well: Conclusions | |
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| Making Your Conclusion Work | |
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| Creating the Perfect Conclusion | |
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| Wrapping It Up in Style | |
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| Making Your Speech Sparkle | |
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| Making Sense of Your Speech | |
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| Editing Your Speech--Pain-free | |
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| Making Transitions | |
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| Getting the Words Right | |
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| Honing Your Tone and Style | |
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| Creating Catch Phrases | |
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| Spicing Up Your Speech with Classic Rhetorical Devices | |
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| Making Eye Contact Count: Visual Aids | |
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| Using Charts and Graphs | |
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| Making Use of Slides, Overheads, and PowerPoint | |
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| Flipping for Flipcharts | |
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| Creating Great Video (And Audio) | |
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| Making an Impact with Multimedia | |
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| Wowing Your Audience with Simple Multimedia Techniques | |
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| Hitting a Home Run with Handouts | |
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| Delivering Your Speech | |
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| Overcoming Stage Fright | |
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| Changing Your Perceptions | |
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| Transforming Terror to Terrific | |
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| Preventing and Handling Stage Fright | |
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| Body Language: What's Out, What's In, and What's International | |
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| Understanding Body Language | |
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| Making Eye Contact Count | |
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| Dressing to Impress | |
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| Mastering Physical Positioning and Movement | |
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| Paralanguage: What Your Voice Says about You | |
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| Handling Questions | |
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| Discovering the Basics | |
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| Coming Up with a Perfect Answer | |
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| Using Question-Handling Techniques | |
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| Dealing with Common Types of Questions | |
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| Responding to Special Situations | |
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| Handling Hostile Questions | |
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| Handling the Audience | |
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| Reading an Audience's Reaction | |
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| Making the Audience Comfortable | |
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| Handling a Tough Audience | |
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| Handling a Nonresponsive Audience | |
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| Common Speaking Situations | |
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| Speaking to the City Council and School Board | |
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| Remembering Some Rules | |
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| Maximizing Your Effectiveness | |
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| Avoiding the Five Biggest Turnoffs for Public Officials | |
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| Small Talk: Impromptu Speaking and Introducing Other Speakers | |
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| Say a Few Words: Giving Impromptu Speeches | |
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| Introducing Other Presenters | |
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| Panels and Roundtables | |
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| Being on a Panel | |
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| Participating in a Roundtable | |
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| Debates | |
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| Checking Out the Basics | |
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| Arguing in the Affirmative | |
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| Arguing Against the Affirmative | |
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| Kiss My Rebuttal | |
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| Beating Your Opponent, in Six Different Ways | |
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| International Speaking | |
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| Discovering the Culture of Your Audience | |
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| Crafting Your Message | |
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| Adapting Your Delivery | |
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| Virtual Meetings: Phone, Video, and Web | |
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| Choosing a Type of Virtual Meeting to Hold | |
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| Preparing for a Virtual Meeting | |
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| Participating in a Virtual Meeting | |
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| Taking in Tips for Teleconferences | |
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| The Part of Tens | |
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| Ten Types of Humor That Anyone Can Use | |
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| Using Personal Anecdotes | |
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| Analogies | |
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| Quotes | |
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| Cartoons | |
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| Definitions | |
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| Abbreviations and acronyms | |
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| Signs | |
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| Laws | |
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| Greeting cards | |
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| Bumper stickers | |
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| Ten Things to Check Before You Speak | |
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| Sound System | |
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| Podium | |
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| Audiovisual Equipment | |
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| Lighting | |
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| Human Equipment | |
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| Electricity | |
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| Restrooms | |
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| Seating Arrangements | |
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| Potential Distractions | |
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| How to Get There | |
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| Index | |