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| Introduction | |
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| What Librarians Know | |
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| Searching versus Surfing | |
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| What Makes a Good Researcher? | |
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| What We Know About You | |
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| How This Book Is Organized | |
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| Conventions and Icons Used in This Book | |
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| What's New in the Second Edition | |
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| One More Thing | |
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| Getting Started | |
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| The Many Faces of Online | |
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| The Online World: Library, Bookstore, or Shopping Mall after an Earthquake? | |
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| The Net beneath the Web | |
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| Gopher it! | |
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| Telnetting around | |
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| Gated, Not Open; Fee, Not Free | |
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| Probing professional online services | |
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| Members-only Web sites | |
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| The Human Side of the Net | |
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| Thinking and Working Like a Researcher | |
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| Reference-Interviewing Yourself | |
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| Where Do You Start? | |
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| Mental-mapping your online resources | |
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| Reality-checking | |
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| When Bad Things Happen to Good Searchers | |
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| Yikes, 42,178 hits! What do I do now? | |
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| Waah! How come I didn't get anything? | |
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| Why on earth did I get This? | |
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| Evaluating what you get | |
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| Boolean (And Other) Basics | |
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| Boolean searching | |
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| Proximity operators | |
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| Field searching | |
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| Pluralization, truncation, and wild cards | |
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| Case-sensitivity | |
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| Knowing When You're Done | |
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| Using What You Find | |
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| The Tools of the Trade | |
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| The Search Engine Sweepstakes | |
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| Timeless Tips for Effective Searching | |
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| What to Consider When Choosing a Search Engine | |
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| Exploring General Search Engines | |
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| AltaVista | |
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| Excite | |
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| GO Network | |
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| HotBot | |
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| Northern Light | |
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| Making Your Mark with Meta-Engines | |
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| Inference Find | |
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| SavvySearch | |
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| The BigHub.com | |
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| Ask Jeeves | |
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| Invisible Web | |
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| Dogpile | |
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| The Offline Meta Alternatives | |
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| Copernic | |
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| BullsEye | |
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| Sherlock | |
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| Watching the Web with Search Engine Watch and Showdown | |
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| Using Specialty Search Engines | |
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| The All-in-One Search Page | |
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| Search.com | |
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| Beaucoup Search Engines | |
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| Searching Newsgroups with RemarQ | |
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| Pinpointing People | |
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| Yahoo!-ing friends and family | |
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| Plugging into Switchboard | |
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| Some Tips for People-Finding | |
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| The problem with e-mail listings | |
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| They're not listed--now what? | |
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| Locating Businesses | |
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| Finding firms with BigBook | |
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| Getting info from infoUSA | |
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| Going global with WorldPages | |
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| Questing for Maps with MapQuest | |
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| Shopping for Software with Shareware.com and Download.com | |
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| Finding freebies at Shareware.com | |
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| Browsing at Download.com | |
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| Subject Catalogs: The Narrow-Down Approach | |
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| Narrowing Your Search: The Drill-Down Drill | |
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| Subject Catalogs versus Search Engines | |
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| Hybrid Subject Catalogs | |
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| Getting a hole-in-one with Yahoo! | |
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| AltaVista's views of the Web | |
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| Excite-ing possibilities | |
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| GO seek and ye shall find | |
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| Pure Subject Catalogs | |
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| World Wide Web Virtual Library | |
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| Argus Clearinghouse | |
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| About.com | |
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| Playing the Links: Guru Pages and Mega-Sites | |
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| Tapping Into the Contributions of Others | |
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| Guru Pages: Experts, Enthusiasts, and Obsessives | |
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| Mega-Sites: Stepping through the Gateway | |
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| The librarian's guide to everything | |
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| The joys of jurisprudence | |
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| Ready Reference: Finding Facts Fast | |
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| Reference: Research Light | |
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| Virtual Reference Collections | |
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| Internet Public Library | |
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| The Virtual Reference Desk | |
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| Research-It! | |
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| The Yahoo! Reference Collection | |
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| Becoming a Reference Ace | |
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| Hitting (A Few of) the Books | |
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| The World Factbook | |
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| Encyclopedia Britannica | |
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| Roget's Thesaurus | |
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| Random Reference Goodies | |
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| How Things Work | |
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| New area code lookup | |
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| This day in history | |
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| Visiting Libraries Online | |
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| Libraries: Alive and Thriving Online | |
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| Finding Web-based Library Catalogs | |
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| Using WebCATS | |
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| Thinking locally | |
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| Looking at the Library of Congress | |
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| Telnetting to OPACs | |
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| Hytelnetting around | |
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| A short side trip to Malaysia | |
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| So It's in the Online Catalog; How Do I Get It? | |
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| The ins and outs of ILL | |
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| Buying instead of borrowing | |
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| Xerox is not a verb: Requesting article photocopies | |
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| Document delivery services | |
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| The Delights of Digital Libraries | |
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| SunSITE: The digital library mother lode | |
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| The American Memory Project | |
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| Images from the History of Medicine | |
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| Knock, Knock: Gated Information Services | |
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| Getting Acquainted with Gated Sites | |
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| Sampling Members-Only Web Sites | |
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| The New York Times on the Web | |
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| The Wall Street Journal Interactive Edition | |
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| Ei Village | |
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| Consumer Goods: America Online and CompuServe | |
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| America Online | |
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| CompuServe | |
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| Calling in the Pros: Going Wide and Deep with Professional Online Services | |
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| Some prose on the pros of the pros | |
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| Dealing with database depth | |
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| The Other Online: Dow Jones, Dialog, Lexis-Nexis, and More | |
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| Beating the averages with Dow Jones Interactive | |
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| Shopping at Dialog's supermarket | |
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| Learning the ways of Lexis-Nexis | |
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| Getting it wholesale | |
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| Web Search Engines Turn Pro | |
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| Looking up Northern Light | |
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| Browsing the Electric Library | |
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| Power up with Powerize | |
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| How Do You Choose? | |
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| One Final Point | |
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| The Personal Touch | |
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| The Human Side of the Net | |
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| Where Do the Experts Hang Out Online? | |
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| Newsgroups | |
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| Browsing newsgroups with Liszt | |
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| Finding newsgroups with RemarQ | |
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| Reading newsgroup posts | |
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| Taking the temperature of a newsgroup | |
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| Before you post: The FAQs of life | |
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| Aunt Netty-Quette's priceless pointers for painless posting | |
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| Mailing Lists | |
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| Locating lists with Liszt | |
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| Tile.net and the List of Lists | |
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| Netiquette revisited | |
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| Dealing with info- and subscription-bots | |
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| Virtual Villages and Conferencing Systems | |
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| Exploring virtual communities on the Web | |
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| Finding community online | |
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| Taking It to E-Mail | |
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| Caveats and Cautions (Dealing with Human Nature) | |
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| From the horse's mouth? | |
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| The (low) signal to noise ratio | |
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| Flame wars | |
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| Overload | |
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| Putting It All Together | |
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| Strange New Worlds: Government, Medical, and Sci-Tech Research | |
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| We're from the Government, and We're Here to Help You | |
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| Mastering the info-maze with FedWorld | |
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| Life beyond FedWorld | |
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| In Sickness and in Health | |
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| Tapping the medical literature with Medline | |
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| Exploring other medical information sources | |
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| Seeking support for medical problems online | |
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| Mere Technicalities | |
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| Knowing where to start | |
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| What about patents? | |
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| Satisfying your scientific curiosity | |
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| Strictly Business | |
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| Understanding Business Research | |
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| Getting a Company Backgrounder | |
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| Strategizing a background search | |
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| Company directories and packaged reports | |
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| Tapping company and industry news sources | |
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| Broadening your company background search | |
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| Planning a Competitive Intelligence Operation | |
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| Using a company's Web site | |
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| Finding alternatives to the annual report | |
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| Getting informed analysis | |
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| Monitoring the news | |
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| The indirect approach | |
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| Doing Market Research | |
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| Surveying sources for market research reports | |
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| Getting more for your money with secondary sources | |
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| Prospecting for Sales | |
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| Looking for prospects with CompaniesOnline | |
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| The Dun's-on-the-Web alternative | |
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| Investigating Investments | |
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| Ask EDGAR | |
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| Taking stock | |
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| Digging deeper | |
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| Getting personal | |
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| How Do You Manage? | |
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| Read All About It: News Media and Publications Online | |
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| Broadcast News | |
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| Tuning in to the Big Four: ABC, CBS, NBC, and CNN | |
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| Viewing some other contendahs: Fox and C-SPAN | |
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| Getting the story worldwide | |
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| News AND weather and sports | |
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| Newspapers Online | |
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| Finding your local paper online | |
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| Searching newspapers on the Web | |
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| Going deeper into the archives, part 1 | |
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| I Saw It in the Dentist's Office: Magazines Online | |
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| Locating magazines online | |
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| Going deeper into the archives, part 2 | |
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| Staying Current | |
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| The Dally Brief | |
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| In-Box Direct | |
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| NewsPage | |
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| NewsHound | |
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| Northern Light Search Alert | |
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| My Yahoo! | |
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| Other news channels | |
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| The 'Zine Scene: New Sources for News and Information | |
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| Life Choices | |
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| Choosing a College | |
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| Finding college and university directories | |
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| Following professional pointers | |
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| What's up, pre-doc? | |
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| Feeling listless? | |
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| Lessons learned | |
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| Finding a Job | |
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| Job boards | |
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| Going to the source | |
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| Buying a Car | |
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| Browsing car and consumer magazines | |
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| Getting serious | |
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| Asking around | |
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| Doing the deal | |
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| Lessons learned, continued | |
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| Planning a Vacation | |
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| Cruising through newsgroups | |
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| Shipping out | |
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| We be jammin' | |
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| Travel is broadening | |
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| Lessons learned, continued some more | |
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| Recreational Research: Hobbies and Interests | |
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| What's Cooking? | |
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| Lights, Camera ... Research | |
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| Playing the Keyboard | |
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| Yahooling it | |
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| Shop 'til you bop | |
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| Musical true confessions | |
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| Indoor Birding | |
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| Doing It Yourself | |
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| The Researching Online For Dummies, 2nd Edition Internet Directory | |
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| The Broader Picture | |
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| Keeping Up with the Online Jones(es) | |
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| Help Is in the Mail: Electronic Resources | |
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| Netsurfer Digest | |
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| Net-happenings | |
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| NEW-LIST | |
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| Seidman's Online Insider | |
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| Edupage and NewsScan | |
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| The Rapidly Changing Face of Computing | |
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| Search Engine Report | |
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| Remember Paper?--Print Resources | |
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| System-specific newsletters | |
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| Independent publications | |
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| Human Resources | |
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| The Big Issues: Copyright, Information Use, and Quality | |
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| Getting Right with Copyright | |
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| Fair use | |
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| Confusion, copyright, and the Net | |
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| Copyright and the professional online services | |
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| Copyright and the Web | |
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| Using Information Responsibly | |
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| Hopping along the audit trail | |
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| YOYOW: You own your own words | |
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| Thinking about Linking | |
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| Assessing Information Quality | |
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| Judging quality and reliability on the Net | |
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| Establishing expertise | |
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| Thinking critically | |
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| The Part of Tens | |
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| Ten Clarifying Questions for Better Research Results | |
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| What Am I Trying to Accomplish? | |
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| What Is This Really Worth? | |
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| What Else Should I Consider? | |
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| Am I Likely to Find My Answers Online? | |
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| Is Online the Best Place to Look? | |
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| What's My Plan? | |
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| Who's Likely to Know the Answer? | |
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| What Have I Gathered So Far? | |
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| What Have I Overlooked? | |
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| How Do I Know the Information Is Good? | |
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| Ten Simple Tune-Ups for Streamlined Searching | |
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| Change Your Start Page | |
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| Bookmark Your Favorite Web Pages | |
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| Fight Link Rot | |
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| Turn Images Off | |
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| Have a Cookie | |
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| Don't Just Sit There | |
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| Pay Attention | |
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| Resist Temptation | |
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| Aggregation, Not Aggravation | |
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| Share Your Toys | |
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| Ten Trends to Keep an Eye On | |
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| Smarter Search Engines | |
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| Intelligent Info-Bots | |
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| Online Everywhere | |
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| Personal Programming | |
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| Ultra-Personal Programming | |
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| Virtual Environments | |
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| Fatter Pipes | |
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| Looking Forward to the Past | |
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| Internet Backlash? | |
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| A Hiccup in the Continuum | |
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| About the CD | |
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| System Requirements | |
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| Using the CD with Microsoft Windows | |
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| Using the CD with a Mac OS | |
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| What You Get on the CD | |
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| Research help | |
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| Research tools | |
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| Internet tools | |
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| Utilities | |
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| Knowing the Difference between Freeware and Shareware | |
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| Using the Internet Directory Links | |
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| If You've Got Problems (Of the CD Kind) | |
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| Index | |
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| IDG Books Worldwide End-User License Agreement | |
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| Installation Instructions | |
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| Book Registration Information | |