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| Preface | |
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| The Importance of Certification and Taking a High-Stakes Test | |
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| The Purpose of Certification | |
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| Certification, Registration, and Licensure | |
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| Certification | |
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| Registration | |
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| Licensure | |
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| Why Become Certified? | |
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| The Exam | |
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| Eligibility Requirements | |
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| Taking a High-Stakes Exam | |
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| Test Preparation Strategies | |
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| How and When to Study | |
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| Budget Time to Study | |
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| Talk with Professionals in the Field | |
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| Develop Relaxation Techniques | |
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| Prepare in Advance for Test Day | |
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| Follow Good Sleeping and Eating Habits | |
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| Arrive Early | |
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| The High-Stakes Test Environment | |
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| Tips for Taking Multiple-Choice Tests | |
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| After the Exam | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pretest | |
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| Pharmacy Calculations | |
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| Test-taking Tips for Calculation Questions | |
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| Common Measures and Conversions | |
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| Concentrations and Dilutions | |
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| Fractions Representing Concentration | |
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| Weight-Volume Percent as an Expression of Concentration | |
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| Ratio as an Expression of Concentration | |
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| Dilutions | |
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| Alligation | |
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| Oral and TV Dosages | |
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| IV Flow Rates | |
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| Business Math in the Pharmacy | |
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| Markup | |
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| Markup Rate | |
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| Discount | |
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| Discount Rate | |
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| Days' Supply | |
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| Body Weight and Surface Area Dose Calculations | |
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| Body Surface Area | |
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| Temperature Calculations | |
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| DEA Number Checksum Formula | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Calculation Practice Exam | |
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| Pharmacology for Technicians | |
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| Classification of Drugs | |
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| Central Nervous System Agents | |
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| Analgesic and Anti-inflammatory Agents | |
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| Antianxiety and Hypnotic Agents | |
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| Antidepressant Agents | |
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| Miscellaneous CNS Agents | |
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| Cardiovascular Agents | |
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| Antihypertensive Agents | |
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| Antihyperlipidemic Agents | |
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| Miscellaneous Cardiovascular Agents | |
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| Systemic Anti-infective Agents | |
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| Endocrine and Metabolic Agents | |
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| Estrogens and Birth Control Agents | |
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| Antidiabetic Agents | |
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| Miscellaneous Endocrine Agents | |
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| Respiratory Agents | |
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| Gastrointestinal Agents | |
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| Renal and Genitourinary Agents | |
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| Hematologic Agents | |
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| Miscellaneous Drugs | |
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| Over-the-Counter Drugs and Dietary Supplements | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pharmacology Practice Exam | |
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| Pharmacy Law and Regulation | |
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| Law and the Pharmacy Technician | |
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| Drug Enforcement Agency (DEA) Regulations | |
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| Drug Classifications | |
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| Schedule II | |
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| Schedule III-IV | |
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| Schedule V | |
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| Controlled Drug Inventory | |
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| State Laws | |
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| Professional Standards | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Sterile and Nonsterile Compounding | |
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| Infection Control | |
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| Hand Hygiene and Hand Washing | |
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| Aseptic Hand Washing | |
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| Personal Protective Equipment | |
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| Universal Precaution | |
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| Needle Safety | |
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| Protecting Healthcare Workers | |
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| Hazardous Substances | |
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| Radioactive Material | |
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| Waste Handling and Disposal | |
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| Hazardous Waste | |
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| Nonsterile Compounding | |
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| Documentation | |
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| Nonsterile Compounding Equipment and Supplies | |
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| Basic Nonsterile Compounding Steps | |
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| Sterile Compounding | |
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| CSP Documentation and Regulation | |
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| CSP Stability | |
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| Incompatibility in CSP | |
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| Equipment and Supplies for CSP | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Medication Safety | |
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| Medical and Medication Errors | |
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| Protecting the Public | |
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| Generic vs. Brand Name Drugs | |
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| NDC Number | |
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| Patient Education | |
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| High-Risk/Alert Medications | |
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| Safe Use of Drugs during Pregnancy | |
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| Safe Use of Drugs in Women of Child-bearing Age | |
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| Drug Registry Programs | |
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| Utilization Review and Pharmacist Intervention | |
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| Techniques to Reduce Errors | |
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| Innovations | |
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| Reporting Medication Errors and Adverse Reactions | |
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| Consumer Product Safety Commission | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pharmacy Quality Assurance | |
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| Employee Quality | |
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| Medication Selection | |
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| FDA Approval | |
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| Infection Control | |
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| Risk Management | |
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| Continuous Quality Improvement | |
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| Communicating Recalls, Shortages, and Changes | |
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| Measuring Job, Pharmacy, and Patient Satisfaction | |
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| Accreditation | |
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| Patient Satisfaction | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Medication Order and Entry Process | |
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| The Prescription | |
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| The Medication Order | |
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| Common Abbreviations | |
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| Completeness | |
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| Accuracy | |
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| Authenticity | |
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| Legality | |
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| Patient Profile | |
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| Filling a Prescription or Medication Order | |
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| Packaging | |
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| Patient Medication Information | |
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| Final Check by the Pharmacist | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pharmacy Inventory Management | |
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| Inventory Considerations | |
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| Ordering and Purchasing | |
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| Discount Purchasing Value | |
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| ABC Classification System | |
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| Profit and Markup | |
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| Closed or Open Formulary | |
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| Receiving | |
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| Storage | |
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| Pharmaceutical Removal, and Disposal | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pharmacy Billing and Reimbursement | |
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| Insurance Billing and Problem Solving | |
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| Insurance Reimbursement Eligibility | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Pharmacy Information System Usage and Application | |
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| Computer Basics | |
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| Institutional Pharmacy | |
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| Community Practice | |
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| Pharmacy Robots | |
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| Skills Quiz | |
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| Thinking Beyond the Exam | |
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| Most Commonly Prescribed Drugs | |
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| Practice Exams | |
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| Practice Exam 1 | |
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| Practice Exam 2 | |
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| Answer Keys | |
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| Pretest | |
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| Calculations Practice Exam | |
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| Pharmacology Practice Exam | |
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| Practice Exam 1 | |
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| Practice Exam 2 | |
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| Index | |