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Introduction to Care Coordination and Nursing Management

ISBN-10: 0763771600

ISBN-13: 9780763771607

Edition: 2011 (Revised)

Authors: Charlotte Herrick, Laura J. Fero, Jie Hu

List price: $119.95
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Description:

Introduction to Care Coordination and Nursing Managementis an introduction and overview of nursing case management across the health care continuum. It covers topics that address health care management in the hospital as well the community, such as Congregational Nursing and introduces the student to being a potential private practitioner touching on entrepreneurship, consultation and marketing.Each chapter includes discussion questions and short assignments to help students learn.
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Book details

List price: $119.95
Copyright year: 2011
Publisher: Jones & Bartlett Learning, LLC
Publication date: 8/3/2010
Binding: Paperback
Pages: 366
Size: 5.75" wide x 8.75" long x 0.75" tall
Weight: 1.342
Language: English

Preface
Acknowledgments
Contributors
Introduction to Nursing Case Management
Definitions of Case Management
Case Management: Its Process and Characteristics
Case Management Organizations: An Alphabet Soup
Managed Care
Case Management as a Process
Historical Perspectives and Current Trends
Maintaining Quality
Appendix to Chapter 1 Nursing Case Management
Definitions
Alphabet Soup of Managed Care
Cultural Competence
Introduction
Definitions
Cultural Competence Overview
Models of Cultural Competence
Cultural Competence and Communication
Cultural Issues Related to Health Care
Managed Care: Examining Today's Healthcare System
Introduction
The U.S. Healthcare System
Healthcare Reform
The Development of Managed Care
What Is Managed Care?
Managed Care Plans
Managed Care and Cost Savings
Managed Care and Quality
Nurse Case Management in a Changing Healthcare System
Case Management: An Overview of Roles, Skills, and Functions
Introduction
Communicator
Broker
Negotiator
Advocate
Educator
Change Agent
Coordinator and Care Facilitator
Discharge Planner
Resource Manager, Utilization Manager and Reviewer, Gatekeeper, Payer-Based Nurse Case Manager, and Financial Advisor
Administrator/Manager/Leader
Researcher
Clinician
Models of Care
Introduction
"Within the Walls" Models: Acute Care
"Beyond the Walls" Models: Community-Based Care
Continuum-of-Care Models: Within the Walls and Beyond
Nursing Case Management: Building Collaborative Relationships with Patients
Introduction
Collaboration: An Essential Ingredient
Building an Interdisciplinary Team
The Social Work-Nurse Dyad: A Collaborative Case Management Team
The Case Manager in Private Practice
Introduction
Definitions: What Is an Entrepreneur?
Intrapreneurship
Challenges Faced by Entrepreneurs
Important Considerations for Nurse Entrepreneurs
Marketing Your Services as a Case Manager, Consultant, or Entrepreneur
Introduction
Definitions and Concepts: What Is Marketing?
Market Analysis
The Marketing Plan
The Marketing Process
Networking
Consultation: A Business for Case Managers
Introduction
Definitions: What Is Consultation?
The Skills and Traits of a Consultant
Reasons That Clients Seek Consultation
The Consultation Process
Types of Consultation
Interventions Suggested by Consultants
Overcoming Resistance
Examining Organizational Dynamics
Choosing a Career as a Consultant
New Trends in the Evolution of Case Management: Faith Community Nursing
Introduction: Historical Perspectives
The Philosophy of Faith Community Nursing
Conceptual Frameworks for Faith Community Nursing
Collaborative Practice: Building Partnerships
Faith Community Nursing: Roles, Functions, and Skills
Standards of Practice
Quality of Care
Disease Management
Introduction
Introduction to Disease Management
Historical Perspectives: Disease Management's Evolution and Future
Characteristics of a Disease Manager
The Value of Healthcare Delivery by a Disease Manager
The Components of Disease Management
Disease Management Strategies
Telehealth
Introduction
Historical Perspectives
Strategies for Applying Technology to Case Management
Telephonic Case/Disease Management: An Overview of the "On-Demand" Model
The Telephonic Case/Disease Management Process
Remote Patient Monitoring: Technology in Home Care
Home Care and Technological Devices
Case Management Information Systems
The Benefits of Telehealth from the Patients' Perspective
Outcomes Management
Introduction
The Roles and Functions of the Case Manager
Concepts Related to Outcomes Management and Measurement
Outcomes Measures and Indicators
Historical Perspectives on Outcomes Management
Outcomes Measurement
Considerations When Establishing Outcomes Management Programs
The American Nurses Association Report Card
The Environmental (Organizational) Culture in Nursing
Tools, Instruments, and Indicators for Home Health Care
Outcomes Measurement in Acute Care Settings
Other Measurement Tools for Determining Quality
Program Evaluation
Ethical Issues in Nursing Case Management
Introduction
Core Values in Nursing Practice
Philosophical Models for Ethical Decision Making
Ethical Principles
Ethical Challenges in Case Management
Making Ethical Decisions
Characteristics of Ethical Competence
Ethics Committees
Legal Issues in Nursing Case Management
Introduction
Definitions
Key Legal Terms in Health Care: Malpractice, Liability, and Negligence
Nurses and Nurse Case Managers: Standards of Practice
Legal Issues and Concerns
Legal Issues and Nursing Case Management: A Review
Index