Organizational Behavior in Health Care

ISBN-10: 0763763837

ISBN-13: 9780763763831

Edition: 2nd 2011 (Revised)

Authors: Nancy Borkowski

List price: $147.95
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Description:

Like its predecessor, Organizational Behavior in Health Care provides a clear overview the key topics in organizational behavior from the healthcare managerrsquo;s perspective. It focuses on the many aspects of organizational behavior, such as individualsrsquo; perceptions and attitudes, diversity, communication, motivation, leadership, power, stress, conflict management, negotiation models, group dynamics, team building, and managing organizational change. The Second Edition is complete with added chapters, new case studies and new examples throughout the book.
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Book details

List price: $147.95
Edition: 2nd
Copyright year: 2011
Publisher: Jones & Bartlett Learning, LLC
Publication date: 12/23/2009
Binding: Paperback
Pages: 420
Size: 6.75" wide x 9.75" long x 1.00" tall
Weight: 1.892
Language: English

Preface
Contributors
About the Author
Introduction
Overview and History of Organizational Behavior
Diversity in Health Care
Attitudes and Perceptions
Workplace Communication
Understanding Individual Behaviors
Content Theories of Motivation
Process Theories of Motivation
Attribution Theory and Motivation
Leadership
Power and Influence
Trait and Behavioral Theories of Leadership
Contingency Theories of Leadership
Contemporary Leadership Theories
Intrapersonal And Interpersonal Issues
Stress in the Workplace and Stress Management
Decision Making
Conflict Management and Negotiation Skills
Groups and Teams
Overview of Group Dynamics
Groups
Teams and Team Building
Managing Organizational Change
Organization Development
Resistance to Change and Change Management
Index
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