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| Foreward | |
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| Preface | |
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| Acknowledgments | |
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| About the Editors | |
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| Contributors | |
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| Introduction | |
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| What Is Patient Advocacy? | |
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| The U.S. Healthcare System and the Need for Patient Advocacy | |
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| Understanding What Patients are Doing Now and What Providers Can Do to Support Them | |
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| Family-Centered Care: Why It Is Important, How to Provide It, and What Parents and Children Are Doing to Make It Happen | |
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| E-Patients: How They Can Help Us Heal Healthcare | |
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| The Long Reach to Basic Healthcare Services: Partnering With Lay Health Advisors to Improve Health Equity | |
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| Improving Providers' Ability to Communicate and Create Relationships | |
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| The Clinician's Experience: Incorporating Advocacy Into the 20-Minute Medical Encounter | |
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| Accessing the Patient's World: Patient-Physician Communication About Psychosocial Issues | |
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| Advocacy and Patient Literacy: What Healthcare Professionals Can Do To Help Patients Overcome Patient Literacy Barriers | |
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| Improving the Quality of Care Through Research: Measuring Patient Activation | |
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| Transforming Hospital and Medical School Culture to Support Patient- and Family-Centered Care | |
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| The Contributions of Patient Advocacy in Patient Safety | |
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| Planetree, a Hospital Model for Patient-Centered Care | |
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| Confronting the Hidden Curriculum in Medical Education: The Challenge Faced by Patients, Families, Educators, and Administrators in Changing Medical School and Hospital Culture | |
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| Advocacy for Improving End-of-Life Care: A 30-Year Healthcare Cultural Revolution | |
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| Making Consumers' Voice Heard in Policy and Law | |
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| Did Patient/Consumers Cause the Healthcare Crisis? Historical Talking Points for the 21st Century Patient Advocate | |
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| Advocacy for Residents in Long Term Care: Lessons and Challenges | |
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| Access to Healthcare: Using Data From a Nonprofit Advocacy Practice to Drive Policy Change | |
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| Research Advocacy in Traditional Research Settings: Questions of Influence and Legitimacy | |
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| Advancing Education and Professional Roles in Advocacy | |
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| Educating for Health Advocacy in Settings of Higher Learning | |
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| Clinical Advocacy-Clinicians Advocating for Patients and Families Facing Complex, Life-Threatening Illness | |
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| Using the Law to Strengthen the Patient's Voice | |
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| Conclusion | |
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| Patient Advocacy: A Bridge to Improving Healthcare Quality | |
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| Index | |