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Professional Communications in Eye Care

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ISBN-10: 0750693061

ISBN-13: 9780750693066

Edition: 1993

Authors: Ellen Richter Ettinger

List price: $94.95
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Description:

A must-have reference to develop effective communication skills to optimize the delivery of clinical care. Specific strategies for interaction are discussed and illustrated in clinical case studies.
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Book details

List price: $94.95
Copyright year: 1993
Publisher: Elsevier - Health Sciences Division
Publication date: 12/27/1993
Binding: Paperback
Pages: 272
Size: 6.50" wide x 9.50" long x 0.75" tall
Weight: 1.320
Language: English

How to Use This Book
Introduction: Bridging the Art and Science of Clinical Care
Communication Skills
Models of Effective Communication
The Patient-Oriented Interview
Good Listening and Responding Skills
Nonverbal Communication Skills
Delivering Bad News: Supportive Communication
Building Doctor-Patient Rapport
Building Patient Compliance
Patient Education: The Doctor as Teacher
Good Recordkeeping
Interdisciplinary Interactions and Communications
Doctor-Staff Communications
Applying Communication Techniques In The Clinic
Understanding the Patient's Experience
Optimizing Communication with Specific Patient Groups
Handling Difficult Patient Encounters
Communicating with Psychiatric Patients
Communicating with Pediatric Patients
Communicating with Patients from Special Populations
Examination Observations
Follow-Up Questions on Symptoms
Contact Lens Interview
Vision Therapy Interview
Low Vision Interview
Pediatric Interview
General Medical Interview
Interview Questions For Potential Office Staff Members