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Mastering Statistical Process Control

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ISBN-10: 0750665297

ISBN-13: 9780750665292

Edition: 2005 (Handbook (Instructor's))

Authors: Tim Stapenhurst

List price: $75.95
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Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates…    
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Book details

List price: $75.95
Copyright year: 2005
Publisher: Routledge
Publication date: 6/21/2005
Binding: Paperback
Pages: 496
Size: 7.01" wide x 9.57" long x 1.14" tall
Weight: 1.694
Language: English

Using & interpreting control charts
The old way: how & why moving averages mislead management
Case Studies: Accounting for human error
Measuring quality & human factors
Measuring process performance accurately
Application of control charts to benchmarking
Coping with trends
How to draw two metrics on the same chart
Analysing production data
Celto-Styrocell case study
Training analysis using SPC
Using charts to maximise usage
Analysis of incidents
Exam results
Teaching people to draw control charts
Plotting the results of consecutive phases on a single chart
Budget vs actual plotting
Using charts to improve customer service
Estimating the cost of poor performance
Methods of sampling in complex systems
SPC in context: SPC, Six Sigma & Quality Management
The Basics of SPC
Constructing charts
Interpreting charts
Examples & exercises