Frank Bannister is a Senior Lecturer in Information Systems at Trinity College, Dublin. After graduating from university, he joined the Irish civil service and worked in operations research and economic policy for three years prior to joining Price Waterhouse as a management consultant in 1978. Over the following sixteen years to 1994, he worked with Price Waterhouse on a wide range of information systems assignments in Ireland, the U.K. and Europe in both the public and private sectors, specialising in financial modelling, system design & development and in system specification & selection. He remained a Consulting Associate with PricewaterhouseCoopers Consulting until their take-over by IBM in January 2003. In 1994 he moved to Trinity College where he is currently Director of Studies for the Management Science and Information Systems (MSISS) programme. His currently teaching responsibilities include strategic information systems and decision making and modelling. His research interests are in IT value and evaluation, IT acquisition as well as in e-government and e-democracy. Frank has written many articles on information technology and systems and has lectured extensively on these and related topics in Ireland and the UK.