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| Preface | |
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| The Framework of Strategic Human Resource Management | |
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| Human resource management | |
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| Human resource management defined | |
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| Models of HRM | |
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| Aims of HRM | |
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| Characteristics of HRM | |
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| Reservations about HRM | |
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| HRM and personnel management | |
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| Strategy: concept and process | |
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| Strategy defined | |
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| The concept of strategy | |
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| The fundamentals of strategy | |
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| The formulation of strategy | |
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| Strategic human resource management: concept and process | |
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| Strategic HRM defined | |
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| The meaning of strategic HRM | |
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| Aims of strategic HRM | |
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| Approaches to strategic HRM | |
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| Limitations to the concept of strategic HRM | |
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| Conclusion | |
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| HR strategies | |
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| HR strategies defined | |
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| Types of HR strategies | |
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| Criteria for an effective HR strategy | |
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| Strategic Human Resource Management in Action | |
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| Formulating and implementing HR strategies | |
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| Fundamental process considerations | |
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| Characteristics of the process | |
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| Developing HR strategies | |
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| Setting out the strategy | |
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| Conducting a strategic review | |
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| Implementing HR strategies | |
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| Improving business performance through strategic HRM | |
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| How HR impacts on organizational performance | |
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| How HRM strategies make an impact | |
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| How strategic HRM concepts impact on practice | |
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| Roles in strategic HRM | |
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| The strategic role of top management | |
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| The strategic role of front-line management | |
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| The strategic role of the HR director | |
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| The strategic role of HR specialists | |
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| HR Strategies | |
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| Strategies for improving organizational effectiveness | |
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| Strategies for improving organizational effectiveness | |
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| Strategies for organizational development | |
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| Strategies for organizational transformation | |
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| Strategies for culture management | |
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| Strategies for knowledge management | |
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| Commitment strategy | |
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| Strategies for developing a climate of trust | |
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| Quality management strategies | |
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| Continuous improvement strategies | |
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| Customer service strategy | |
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| Resourcing strategy | |
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| Resourcing strategy defined | |
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| The objective of resourcing strategy | |
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| The strategic HRM approach to resourcing | |
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| Integrating business and resourcing strategies | |
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| Bundling resourcing strategies and activities | |
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| The components of employee resourcing strategy | |
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| Human resource planning | |
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| Resourcing plans | |
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| Retention strategy | |
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| Flexibility strategy | |
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| Talent management strategy | |
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| Learning and development strategy | |
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| Strategic HRD | |
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| Strategies for creating a learning culture | |
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| Organizational learning strategies | |
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| Learning organization strategy | |
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| Individual learning strategies | |
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| Strategies for managing performance | |
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| Performance management | |
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| Performance management defined | |
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| Purpose of performance management | |
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| Performance management concerns | |
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| The scope of performance management strategy | |
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| The process of performance management | |
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| Conclusion | |
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| Reward strategy | |
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| Reward strategy defined | |
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| Why have a reward strategy? | |
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| Characteristics of reward strategy | |
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| The structure of reward strategy | |
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| The content of reward strategy | |
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| Guiding principles | |
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| Developing reward strategy | |
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| Effective reward strategies | |
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| Reward strategy and line management capability | |
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| Employee relations strategy | |
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| Employee relations strategy defined | |
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| Concerns of employee relations strategy | |
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| Strategic directions | |
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| The background to employee relations strategies | |
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| The HRM approach to employee relations | |
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| Policy options | |
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| Formulating employee relations strategies | |
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| Partnership agreements | |
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| Employee voice strategies | |
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| References | |
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| Further reading | |
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| Author index | |
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| Subject index | |