Coaching and Mentoring Practical Conversations to Improve Learning

ISBN-10: 0749443650

ISBN-13: 9780749443658

Edition: 2nd 2009

Authors: Eric Parsloe, Laura Parsloe, Melville Leedham

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Book details

Edition: 2nd
Copyright year: 2009
Publisher: Kogan Page, Limited
Publication date: 3/3/2009
Binding: Paperback
Pages: 224
Size: 6.50" wide x 9.00" long x 0.75" tall
Weight: 0.880
Language: English

Eric Parsloe is the author of several books and distance-learning packages. He is Director of The Oxford School of Coaching and Mentoring.

Introduction and acknowledgements
From marginal to mainstream
The management and academic 'influencers'
The sport coach 'influencers'
The human resources professional 'influencers'
The counselling, psychotherapy, psychology and philosophy 'influencers'
The professional body 'influencers'
So where does that leave us?
Models of coaching and mentoring
Towards an ideal model
The generic coach-mentoring process
Mentoring
A 'contracting' process model
The manager or leader as a coach-mentor
A coach-mentoring competence model
Community mentors and life-coaching
What is life-coaching?
Community mentoring
The learning mentor
The emergence of the coach-mentor
Helping people to learn how to learn
What is a learning organization?
Towards a learning organization model
Choosing how best to learn
Learning or development?
Self-managed learning
Principles of adult learning
Awareness of individual differences
Beliefs and values
Culture and diversity
Gender
Philosophies
Psychological influences
How do we apply our understanding of differences to our practice?
Feedback that builds confidence and success
Observing performance
Potential barriers to effective feedback
Feedback that builds confidence
Observing a team
Handling the feedback session
Visualizing successful performance
Harnessing the essential mental qualities
Making winners
Observant listening
It isn't simple to observe
The importance of observing body language
Awareness of personal space
Trust and distrust
Myths and prejudices
Active listening
Telephone coaching
Questioning
Understanding the basic types of question
A variety of useful question types
Types of questions to be avoided
Questioning techniques
An industry or a maturing profession?
What makes a profession?
The 'supervision' debate
What is coaching supervision?
Formal or informal?
How does supervision add value?
So, is it a profession or an industry?
Appendix: Historical definitions
References
Index
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