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Everything You Ever Needed to Know about Training A One-Stop Shop for Everyone Interested in Training, Learning and Development

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ISBN-10: 0749440481

ISBN-13: 9780749440480

Edition: 3rd 2003

Authors: Kaye Thorne, David Mackey

List price: $29.95
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Description:

This comprehensive guide to training covers everything from designing, delivering and evaluating training to advice on training as a career and advice on the use (and misuse) of online training, integrating all aspects of training into a coherent plan as well as personal development for trainers themselves. An ideal hand-holding guide for those new to training or wanting to develop their training skills, the book also includes valuable advice for trainers on training as a business and going it alone. Complete with a detailed appendix listing useful names, addresses, contact points and websites this practical handbook that proved itself invaluable in its first edition is now bigger and better than ever!
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Book details

List price: $29.95
Edition: 3rd
Copyright year: 2003
Publisher: Kogan Page, Limited
Publication date: 8/1/2003
Binding: Paperback
Pages: 256
Size: 6.00" wide x 9.00" long x 1.00" tall
Weight: 0.836
Language: English

Kaye Thorne is a well-respected talent coach, management consultant and founder of a creative consultancy based in the UK with associate partnerships in the US and Australia. She has worked with a number of leading organizations in developing their employer brand and is author of Coaching for Change, also published by Kogan Page.

Sue Shortland is senior lecturer in HRM, London Metropolitan University.David Mackey spent 19 years with Unisys prior to setting up his own consultancy. As a freelance trainer he has developed and delivered customised training for many large organisations. David's commercial experience was initially developed in the high-pressure environment of computer sales to international 'blue-chip' companies. David started his consultancy, Client & Customer Focus in 1993. The consultancy designs and facilitates programmes of business process and skill for client account management, sales, marketing, management and personal development.

Preface to the third edition
Acknowledgements
Introduction
How to use this book
What is training?
Creating a learning environment
The changing role of training and development
The role of the trainer
The line manager as trainer and coach
Being Professional
Being comfortable with yourself
The performance
Preventing burn-out
Handling pressure
Recharging the batteries
Handling difficult people
How People Learn
Learning styles
Designing training to meet people's needs
Thinking creatively
Designing a Training Programme
Getting started - the initial idea
Identification of client needs
Linking training to business objectives
Design of the learning solution
Production of materials
Delivering Training
Methods of delivery
Co-tutoring
Train-the-trainer
Using external speakers
Organizing venues
Dealing with the unexpected
Sources of Inspiration
Being creative
Ideas generation
The art of the possible
Brainstorming
Mind mapping
Creative problem-solving
Networking
Using resources
Getting the Best from Blended and E-learning
So what does blended learning mean?
Why is blended learning important?
So who needs to be involved and when?
What makes for successful blended learning?
Designing and writing online learning
Design principles
Useful contacts
What are the benefits of blended learning?
What is the future for blended learning?
Evaluation of Training
Background
Evaluation of T&D functions
Evaluation of T&D programmes
Evaluation of training events
Evaluation of trainers
Establishing appropriate standards
The Trainer As...
Coach
Personal coach
Mentor
Facilitator
Counsellor
Consultant
Change agent
Assessor
Author
Distance learning designer
Conference organizer
Training as a Career
How do you train to be a trainer?
Career progression
Personal development
Developing new skills
Membership of professional associations
Managing your success
Neuro Linguistic Programming and other developments in training
A note of caution
Training as a Business
The first steps
Creating a brand
Identifying your offer
Assessing the marketplace
Setting a business plan
Marketing
Winning the business
Networking
Managing others
Forms and Models
Supervisor workshop, day 1: trainer guide, page 2 of 14
Surveying the T&D function
Sample course evaluation form
Sample course evaluation form
Personal development checklist
Aspects of training for evaluation and benchmarking
Evaluating the 'reputable' course: your personal checklist
Trainer pre-course preparation checklist
Lost business analysis
Useful Contact Names and Web Site Addresses
Recommended Reading List
Index