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Everything You Ever Needed to Know about Training A Complete Step-By-Step Guide to Training and Development

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ISBN-10: 0749434635

ISBN-13: 9780749434632

Edition: 2nd 2001

Authors: Kaye Thorne, David Mackey

List price: $29.95
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Description:

This volume is a jargon-free, hand-holding guide for those new to training or those wanting to develop their training skills. It covers everything from designing, delivering and evaluating training to advice on training as a career.
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Book details

List price: $29.95
Edition: 2nd
Copyright year: 2001
Publisher: Kogan Page, Limited
Binding: Paperback
Pages: 240
Size: 6.02" wide x 9.25" long x 0.75" tall
Weight: 0.792
Language: English

Kaye Thorne is a well-respected talent coach, management consultant and founder of a creative consultancy based in the UK with associate partnerships in the US and Australia. She has worked with a number of leading organizations in developing their employer brand and is author of Coaching for Change, also published by Kogan Page.

Sue Shortland is senior lecturer in HRM, London Metropolitan University.David Mackey spent 19 years with Unisys prior to setting up his own consultancy. As a freelance trainer he has developed and delivered customised training for many large organisations. David's commercial experience was initially developed in the high-pressure environment of computer sales to international 'blue-chip' companies. David started his consultancy, Client & Customer Focus in 1993. The consultancy designs and facilitates programmes of business process and skill for client account management, sales, marketing, management and personal development.

Preface to the Second Edition
Acknowledgements
Introductionp. 1
Being Professionalp. 12
How People Learnp. 21
Designing a Training Programmep. 29
Delivering Trainingp. 44
Sources of Inspirationp. 63
Evaluation of Trainingp. 74
The Trainer As ...p. 97
Training as a Careerp. 138
Training as a Businessp. 167
Getting the Best From E-Learningp. 196
App. 1: Forms and Modelsp. 203
App. 2: Useful Contact Names and Web Site Addressesp. 213
App. 3: Recommended Reading Listp. 216
Indexp. 218
Table of Contents provided by Blackwell. All Rights Reserved.